Responsible for the sale of Global Payments Solution for HSBC customers and prospects companies, both for local and regional/global deals, ensuring strict compliance with Group standards and a high level of customer satisfaction.
• Contribute to meeting the area's objectives in terms of revenue volume, new clients, cross-selling, and profitability, accelerating time to revenue.
• Ensure compliance with sales and service quality objectives to meet the needs of companies and strengthen the retention of existing businesses.
• Implement regional/global planning tools to properly track deals and understand the company's needs (i.e., CME and CMP).
• Actively participate in regional/global deals to generate new clients or strengthen relationships with current ones.
• Respond to and monitor compliance with regional RFIs/RFPs.
• Maintain relationships with key colleagues at the main banks in the market.
• Coordinate and conduct monthly meetings/calls with internal stakeholders to monitor compliance with sales objectives, detect deviations, and propose corrective actions.
• Ensure strict compliance with group standards in business management
• Evaluate regional best practices in sales and customer service and adapt them to the industry
• Develop and lead an integrated team with the goal of providing excellent internal and external customer service
Responsible for the sale of Global Payments Solution for HSBC customers and prospects companies, both for local and regional/global deals, ensuring strict compliance with Group standards and a high level of customer satisfaction.
• Contribute to meeting the area's objectives in terms of revenue volume, new clients, cross-selling, and profitability, accelerating time to revenue.
• Ensure compliance with sales and service quality objectives to meet the needs of companies and strengthen the retention of existing businesses.
• Implement regional/global planning tools to properly track deals and understand the company's needs (i.e., CME and CMP).
• Actively participate in regional/global deals to generate new clients or strengthen relationships with current ones.
• Respond to and monitor compliance with regional RFIs/RFPs.
• Maintain relationships with key colleagues at the main banks in the market.
• Coordinate and conduct monthly meetings/calls with internal stakeholders to monitor compliance with sales objectives, detect deviations, and propose corrective actions.
• Ensure strict compliance with group standards in business management
• Evaluate regional best practices in sales and customer service and adapt them to the industry
• Develop and lead an integrated team with the goal of providing excellent internal and external customer service
Strong knowledge of local and regional cash management and clearing services, products and techniques.Relationship Management experience at multiple levels plus a proven sales recordProven ability in identifying and meeting customer needs through matching a broad range of products and servicesStrong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimensionAbility to understand a customers business and the fundamentals of running a businessExcellent interpersonal skills and ability to interact and build relationships with internal and external stakeholdersExcellent range of communication skills, including written, verbal, and the ability to deliver compelling presentationsStrong analytical and selling skillsUniversity Degree/College Diploma in business/finance preferredExperience of working in an International Global Banking environmentKnowledge of Treasury Foreign ExchangeEnglish and Portuguese proficiencyStrong knowledge of local and regional cash management and clearing services, products and techniques.Relationship Management experience at multiple levels plus a proven sales recordProven ability in identifying and meeting customer needs through matching a broad range of products and servicesStrong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimensionAbility to understand a customers business and the fundamentals of running a businessExcellent interpersonal skills and ability to interact and build relationships with internal and external stakeholdersExcellent range of communication skills, including written, verbal, and the ability to deliver compelling presentationsStrong analytical and selling skillsUniversity Degree/College Diploma in business/finance preferredExperience of working in an International Global Banking environmentKnowledge of Treasury Foreign ExchangeEnglish and Portuguese proficiency