The OB US Pre-sales team is responsible for connecting and partnering with top merchants across the US. This Vendor OB team works with Offshore vendor partners & front-line salespeople across the globe. This team is instrumental in the acquisition of new customers for the DoorDash Restaurant business.
About the RoleThis Vendor Sales Manager (T6) role supports the rapid growth that we’re seeing within the wider Outbound Pre-sales team. You’ll have the opportunity to leap directly from an IC or Team Lead role to leading frontline leaders with our vendor partners. You will work closely with our cross-functional internal partners (training and S&O primarily). This is an exciting opportunity to help create a DD org that’s still in its early stages and work with international partners, allowing for remote work and occasional travel both domestically and internationally.
Some of the responsibilities required by the Vendor OB Manager include:
Team Training, Coaching & Support: Provide regular team training to operations and quality leaders as well as coaching guidance and support based on weekly performance readouts from the operations leaders. Performance Data Strategy & Analysis: Help analyze team level data and create action plans for front-line leaders and sales agents. Formulate action plans and complete project work that will drive results for company goals, interim special projects and initiatives. Cross-Functional Collaboration: Work with all SMB teams as well as business partners in Strategy & Operations to understand best ways to support mutual success and drive toward KPI’s. Build and Scale: Collaborate on new infrastructure, systems and processes for new teams functions,and initiatives. This may include BPOs or new teams, by taking on various launch and ramp activities with scalability in mind. You’re excited about this opportunity because you will… Be an important part of our leadership team as you will bring new ideas, processes, and training to help us build our Vendor OB Team. Utilize your honed leadership skills with the opportunity to leap directly from a front-line leader or individual contributor role to supporting frontline leaders, moving quickly through the management development path. Work in collaboration with cross-functional partners beyond your immediate role, helping you develop new working relationships. Use your sales coaching and training skills to boost others and measure impact. Work with both our US DoorDash leadership team, as well as our international vendor partners, allowing for remote work and occasional travel to team meetings, and vendor site visits. We’re excited about you because… You have a hunger to learn, a curious mind, and receive/give feedback well to create an environment of positive and constant improvement. You know how to be a top performer, increase productivity and you've helped others do the same, as a mentor, trainer or team lead. You're able to navigate sales tools (e.g. SFDC, Outreach, Chorus, GSuite) easily, and have an analytical mind to compile and utilize data. You are resourceful, organized, an independent worker, and able to navigate sales rules of engagement. You are patient and passionate about serving others and assisting in their development. You can form working relationships with peers, managers, and colleagues at all levels. You embrace other cultures and are willing and able to travel internationally if needed. You communicate well, and being multilingual is a plus.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
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