Date Posted:

2025-03-18

Country:

China

Location:

LOC3344: Building 5, No 518,North Fuquan Road，ChangNing District , Shanghai，China

Reporting to: Dir, Parts Center, China

Position Specification:

· Lead and manage spare part daily operation, serve China Area and Overseas Otis Units needs

· Lead and manage spare parts sales team, assign sales tasks and monitor their execution

· Analyze sales data, evaluate sales performance, adjust sales strategies in timely manner to increase sales revenue

· Control sales costs and ensure the profit margin of spare parts sales

· Execute CPC long term business strategy.

· Support CPC Leader to improve CPC P&L, deliver annual service contribution according to plan target

· Manage the existing business division and develop new sustainable business.

· Handle customer complaints, resolve after-sales issues and improve customer satisfaction

Principle Working Relations:

All functions resides in China Parts Center, including but not limited, HR, Administration, Engineering, Manufacturing, Quality, and Finance.

Qualification Requirement:

· Education: Bachelor/diploma or master’s degree

· Experience:

a) at least 15 years’ experience in manufacturing/engineering, preferably with industries working experience and multi-companies operational management practice.

b) Team management experience.

· Language: Fluent English.

· Other Key Competencies:

a) Good communication and negotiate skill

b) Performance driven

c) Strong logical thinking

d) Mindful decision making

e) Perseverance and compression resistance

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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