Company Description

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge.  We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

Job Description

Closing Date: Applications will close on 30th May 2025.

What you’ll be doing:

Achieving and exceeding annual territory sales targets across each profit centre, contributing to the overall revenue and profit objectives of the divisionPlans, schedules and carries out regular sales visits to customers to achieve financial targets within own sales region across product portfolio, customizing sales documentation and tools to maximize sales opportunities.Cultivate strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction so as to better understand their needs and the direction they are heading.Report periodically to managers on sales progress and the business environment, this ensuring responsiveness to both the micro and macro trading conditions.Collects and disseminates market, competitor, and customer feedback, including passing on leads where the customer and business would be better served by a different T&F channel/offeringEstablish a strategic approach to the short, medium and long term business on territory, to ensure that activity is both relevant and flexible to the evolving trading environment over timeUphold company trading and terms policy in order to protect profitability and value of business in territoryPrepares for, attends, and contributes to sales meetings and events to build strategic awareness and to gather market relevant intelligence.Actively liaise with stakeholder departments or groups within the business to enhance T&F’s coverage of the territory – includes credit control, editorial, marketing and sales supportSelection and adaptation of sales materials, analytics and catalogues for regular customer visitsTo assist in the setting up of book fairs when required and maintaining the showroom in the office.

Qualifications

What we’re looking for:

Some experience (1-3 years) of working in a sales environment, with an understanding of the demands placed on sales and the support needs of a sales teamKnowledge of the academic publishing industry or the book tradeCompetent user of core MS Office packageBasic knowledge of copyright

Skills and Behaviours Required

The ability to work independently and pro-actively, with awareness of when to need to delegate tasksConsultative sales skills and a customer focused approachWillingness to travel on territory and to conferences, book fairs as required by the companyTarget driven approach and the skills to manage sales budgetsConsultative sales skills and the ability to influenceAbility to create and maintain positive and effective relationships with the sales team and other internal colleagues.A clear communicator, comfortable communicating in writing and verbally, with excellent grammar and spelling to converse with customers and colleagues from across the globe.Language skills appropriate to territoryGood analytical, decision making and problem-solving skillsExperience with Microsoft Office software(Word, Excel, PowerPoint, Outlook) would be expected and some knowledge of Salesforce would be preferable

Additional Information

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

What we offer in return:

An excellent work/life balance with a fantastic, flexible working culture20 days(pro-rata for first year) annual leave per year, plus an extra day off for your birthday4 paid volunteering days each yearUnder the local company’s healthcare insurance plan with an option for the participation of other family members at the employee’s expenseEmployee assistance programme – offering 24/7 well-being supportPerformance bonusShare Match – plan that matches every company share purchased with two free sharesAnnual health screening, optical and dental care

Additional Information:

You must have the right to work and live in Kuala Lumpur, Malaysia.The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our Singapore office, to ensure that as a balanced worker they can make it to our office locations to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time.Some travels may be required.Relocation support is not provided for this role.

Being Yourself at Taylor & Francis

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers 

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F. 

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/