Sales Executive

London, UK

£35,000-40,000 (dependant on experience)

On-site Role

Position Overview

The Sales Executive is a dynamic and results-driven professional responsible for generating revenue through the sale of Encore’s services. They will develop and maintain relationships with our Venue Partner, as well as with new and existing clients, understand their needs, and propose solutions that deliver value to both the client and the company. This position reports to a Senior Sales Manager, or Cluster Sales Manager, depending on the region.    

Key Job Responsibilities 

Revenue Generation

• Drive Results by managing the sales process from initial contact through to closure, ensuring his level of customer service and satisfaction.

• Develop and present proposals that meet client needs and objectives, aligning with Encore’s service offerings.

• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.

• Work closely with the Senior Sales Manager or Sales Manager to achieve sales targets and contribute to the team’s success.

• Work closely with the Senior Sales Manager or Cluster Sales Manager in understanding event cost structure and incorporates this into solution designs according to established profitability guidelines. 

Relationship Management

• Deliver World-Class Service by identifying and cultivating new business opportunities through networking, cold calling and leveraging existing relationships.  

• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. 

• Do the Right Thing by maintaining an accurate and up-to-date records of sales activities, opportunities, and account information within the CRM system.

• Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.

Sales Accountability

• Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. 

• Ensure all known opportunities are in CRM and completely accurate and updated at all times.

• Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.

• Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

• Stay informed of industry trends and competitor activities to identify new opportunities and challenges.

Job Qualifications

• 1 year live events technology sales or hospitality experience preferred

• Prior sales experience in audiovisual is a plus

• Knowledge of hospitality industry and sales processes preferred

• Technical aptitude and computer proficiency required 

• Strong written and verbal communication skills

• Proficiency in CRM software and Microsoft Office suite

Competencies

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Demonstrates Self-Awareness

Drive Results

• Ensures Accountability

See The Big Picture

• Decision Quality

• Manages Complexity

Value People

• Collaborates