Ookla® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.Summary of Position As a fast-growing industry leader, we are seeking a seasoned and highly motivated and technically skilled Pre-Sales/Systems Engineer. The successful candidate will be the primary technical resource throughout the sales process. Core duties include proposing, designing, and presenting technical solutions that address a customer’s business and technical requirements including on-line demos, support at trade shows, and supporting channel partners. In this role, you will work in close collaboration with the Ekahau field sales and channels team to deliver high impact business results. This position can be located near a major U.S. metropolitan airport. Essential Job Functions: ∙ Talk Wi-Fi with other engineers: build and deliver custom presentations and demonstrations to customers and prospects by matching specific client business requirements into effective technical solutions. ∙ Proactively and effectively identify customer needs by understanding the business issues and drivers behind specific requests. ∙ Possess the knowledge and expertise of Ekahau solutions. ∙ Work closely with Product Development and Marketing teams to stay current on all Ekahau product features and offerings. ∙ Provide input to Product teams on client needs and industry trends for product enhancements. ∙ Deliver technical and sales oriented presentations to customer’s technical staff and senior management. ∙ Support Ekahau’s technology partner relationships with Cisco, HP/Aruba, Ruckus, Extreme and others. ∙ Be recognized as the technical point of contact and technology/market expert by customers and partners. ∙ Maintain high level knowledge of competitive product lines, especially as it relates to technical strengths and weaknesses of the competitor's products. ∙ Provide continuous knowledge transfer to the sales force regarding technical aspects and benefits of Ekahau’s products and services. ∙ Participate in technical marketing: write blogs, white papers, and training material. ∙ Stay up to date with all the latest in Wi-Fi. ∙ Participate in industry trade shows, network with fellow Wi-Fi engineers. Qualifications, Requirements, & Skills: ∙ Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience. ∙ Strong experience with the Wi-Fi technology, especially Wi-Fi network design and management is required. ∙ Significant professional experience in a sales engineering, technical account management or professional services role, focused on supporting sales to enterprise accounts and channel partners in the wireless/WiFi space. ∙ Travel up to 40% to client sites, partners, industry events and trade shows. ∙ Excellent communications skills for product demonstrations and presentations to customer (technical and non-technical) and reseller audiences. This role requires an ability to understand and articulate both the business benefits and technical advantages of the Ekahau solution. ∙ Strong written skills for RFP responses, proposals, pricing, and gathering technical requirements. ∙ Ability to understand and solve complex technical challenges. ∙ Self-motivated to follow customer questions to closure. ∙ Any industry certifications from Cisco, HP/Aruba, Ruckus, CWNP, Aerohive, Extreme a big plus. ∙ Any experience with the setup and maintenance of Wi-Fi infrastructure a big plus.
Benefits We care deeply about each other and the work we do, and our perks are just one way we demonstrate this. We offer a comprehensive benefits package, including (but not limited to):401(k) matching Unlimited PTOEmployee Stock Purchase Plan options Health/dental/vision insurance coverage Wellness benefits (Calm app, gym reimbursement, ERG groups, etc)Employee Assistance Programs (EAP) (mental health, financial advice, legal guidance, and more)Fertility options Pregnancy supportPet insuranceEnhanced parental leaveDisability coverageAs required by applicable Pay Transparency laws, Ookla provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The base pay for this position ranges from $80,000/year up to $115,000/year. If you’re passionate about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company. [Read our latest diversity report from our parent company here.] Ookla is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. Ookla is a division of Ziff Davis.