Resideo
Reporting to the Sales Engineer Manager, the Sales Engineer will be responsible for providing technical support to our customers who purchase and install Snap One products. This role requires and individual with strong technical acumen and a background in relationship building. The Sales Engineer will continuously educate our customers on how to build robust automation projects, avoid costly pitfalls, maximize the capabilities of our products, and drive revenue ensuring that together we are delighting end-users. The Sales Engineer should have excellent presentation skills, both live and virtual, with the ability to constantly assess the needs of the customer.
*Ideal markets are Miami FL, Fort Lauderdale FL, Fort Meyers FL
JOB DUTIES:
Work alongside the sales teams to increase productivity through engagement, training, onsite support, and follow up
Assist in the onboarding of new accounts through hands on activities that ensure a successful and accelerated ramp up with Control4 product sales
Perform onsite inspection and support of consumer projects as needed and directed
Provide onsite support for training, project design, and more with dealers as needed
Ability to communicate and collaborate with both technical and business leaders
Effective internal communication regarding customers, products and services
Ensure continued customer satisfaction, build and maintain customer relationships and follow up with company resources to make sure sales support is received
Capable of multi-tasking and self-managing day-to-day scheduling
YOU MUST HAVE:
5+ years’ experience in sales or customer facing role
4+ years’ experience with various control products
Demonstrated track record of proven business results
Demonstrated system design and hands on installation skills
Problem-solver with strong client/executive relationship management abilities
Willing to travel 75% of the time
Active and clean driver’s license
WE VALUE:
Control4 or PCNA certified
Advanced control4 training and certifications
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