Cambridge, MA, 02238, USA
4 days ago
Sales Enablement Specialist
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. **About This Role:** The Sales Enablement Specialist is responsible for supporting the effectiveness and efficiency of an assigned set of sales enablement programs and projects within the global sales organization. Working under the direction of the sales enablement L&D lead, the Sales Enablement Specialist will work closely with peers and leaders to help launch enablement programs to optimize the overall effectiveness of sales, customer success, events, and revenue development. This position requires strong organizational capabilities, attention to detail, initiative, and a desire to work as part of a fast-paced team. **Job Description:** + Support the audience(s) needs by designing and deploying measurable enablement program(s) to drive growth and achieve performance and productivity targets. + Work in conjunction with the learning program manager, develop, tailor, and maintain standardized onboarding experience for your respective audience(s). + Conduct one-on-one coaching sessions with new hires/their managers to assess progress, improve effectiveness, and identify ongoing training needs. + Be comfortable with customizing and building out virtual training sessions; experience in leveraging Workday and Articulate Storyline, or similar, is a plus. + Support sales and CS enablement content management efforts in learning systems and internal collaboration tools. + Consistently measure and report project and program effectiveness, using standard enablement activity, quality, adoption, and outcome measures, and recalibrate projects based on outcomes to improve sales productivity (which include satisfaction, knowledge transfer, behavior change, and business results). + Help facilitate change management through communication, training, and measurement. + Deliver live, facilitated training sessions in conjunction with other enablement team members to large sales audiences as needed. + Collaborate with other sales and CS enablement team members in the organization to develop and share best practices around training and support sales/CS roles. **Job Requirements:** Forrester is looking for people who are inspired and inspiring. Our product is our intellectual capital, so we welcome and reward intellectual excellence, curiosity, and sophisticated thinking and look for: + A bachelor’s degree in related field. + Two to four years’ experience in sales, marketing, or equivalent role with proven success. + Effective written and verbal communication skills. + Strong planning, project management, and time management skills. + Excellent facilitation and presentation skills and ability to engage an audience. + Must be proactive with a high get-it-done quotient. + A team player. + A fast learner who is at ease with technology and evolving priorities. We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way. Let’s be bold, together. **Explore #ForresterLife on:** Instagram (http://www.instagram.com/ForresterLife) LinkedIn Glassdoor (http://www.glassdoor.com/Overview/Working-at-Forrester-Research-EI\_IE6443.11,29.htm) FLSA Status: Exempt Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com . Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment. Benefits at a Glance (https://forresterbenefits.com/wp-content/uploads/2025/01/Forrester-2025-BAAG-Non-Cambridge-FINAL.pdf) Benefits at a Glance - Cambridge
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