Sales Development Representative
D.R. Horton, Inc.
*D.R. Horton, Inc., the largest homebuilder in the U.S.,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.
**D.R. Horton, Inc.**is currently looking for a*_Sales Development Representative_*. The right candidateserves as the first point of contact for potential homebuyers, guiding them through the early stages of the home buying journey and maintaining a strong, supportive relationship throughout the process. This role is responsible for building trust, understanding customer needs, and connecting clients with the right home solutions while ensuring a seamless, positive experience from initial inquiry to post-purchase follow-up.
*Essential Duties and Responsibilities*include the following. Other duties may be assigned.
* Engage and qualify leads through phone, email, online platforms, and in-person interactions
* Build and maintain relationships with prospective and active homebuyers, acting as a trusted advisor throughout the home buying process
* Conduct needs assessments to match customers with appropriate home designs, locations, and features
* Provide timely, accurate, and relevant information about home options, pricing, financing, and construction timelines
* Schedule and coordinate model home tours, community visits, and meetings with Sales Representatives
* Serve as a liaison between clients and internal teams to ensure consistent communication and a smooth customer experience
* Maintain detailed records of client interactions and progress in the CRM system
* Proactively follow up with prospects at each stage to answer questions, address concerns, and provide updates
* Collaborate with marketing teams to support lead generation campaigns and events
* Monitor market trends, competitor offerings, and customer feedback to identify opportunities for growth and improvement
* Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
* Ability to work overtime
* Ability to travel overnight
**Education and/or Experience**
* Associate’s degree from a two-year college or technical school
* 1–3 years of experience in sales, customer service, or relationship management, ideally in real estate, homebuilding, or a high-value consumer product environment
* Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
* Strong computer skills are required. Proficiency in Microsoft Office applications and the ability to learn new programs/systems quickly is essential
* Strong interpersonal and communication skills, with the ability to build rapport quickly
* Customer-focused mindset with a passion for creating positive experiences
* Highly organized with excellent follow-up skills
* Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
* The noise level is generally moderate
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**Preferred Qualifications**
* Bachelor’s degree in Business, Marketing, Communications, or related field preferred
* Proficiency with CRM systems a plus
* Bilingual communication skills a plus
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
* Medical, Dental and Vision
* 401(K)
* Employee Stock Purchase Plan
* Flex Spending Accounts
* Life & Disability Insurance
* Vacation, Sick, Personal Time and Company Holidays
* Multiple Voluntary and Company provided Benefits
*/*Build YOUR future with D.R. Horton, America’s Builder.** */**/*#WeBuildPeopleToo*/**/**/*
**Job:** **Sales*
**Organization:** **Home Builder*
**Title:** *Sales Development Representative *
**Location:** *AL-Spanish Fort*
**Requisition ID:** *2503797*
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