**Job Description** **Where You’ll Work:** Mexico City, Mexico. **Sales at GoTo** At GoTo, our sales team introduces people at all levels to technologies that simplify and empower their work. We're constantly innovating and refining our sales and marketing strategies to remain competitive. As a Senior BDR, you’ll have the opportunity to play a strategic role, contributing directly to pipeline generation, market intelligence, and continuous improvement initiatives. You’ll also benefit from ongoing professional development and career growth opportunities in a highly collaborative, results-driven environment. **Your Day to Day** **As a Sales Development Representative (Spanish and English speaking), you will:** · Lead outbound pipeline creation for the UCaaS and ITSM markets across Mexico and neighboring countries, working in close collaboration with partners. · Own the lead qualification process, moving prospects through early stages (Stage 0 to Stage 2) with a focus on quality, velocity, and strategic fit. · Engage multi-threaded within accounts, connecting with multiple stakeholders to maximize account penetration and opportunity expansion. · Leverage advanced sales techniques, including social selling, multichannel outreach, and personalized engagement strategies to drive high conversion rates. · Act as a trusted advisor to prospects, identifying cross-sell and upsell opportunities during the discovery phase. · Contribute to continuous improvement by identifying patterns, providing feedback to marketing and sales leadership, and suggesting refinements to outbound strategies. -You will be measured on KPIs including: · Volume and quality of outbound activities (calls, emails, social engagements) · Response rates and engagement rates · Meetings booked and attended by both rep and customer · Conversion of leads to Stage 2 and beyond · Contribution to closed-won opportunities through sourced pipeline **What We’re Looking For** **As a Sales Development Representative (Spanish and English speaking), your background will look like:** · Bachelor’s degree or equivalent experience. · 6+ years of experience in business development, sales, or similar roles in technology companies or fast-paced environments. ·Advanced communications skills in English (Both written and spoken above 75%) · Deep customer relationship skills, with the ability to tailor messaging and build trust quickly. · Advanced understanding of the UCaaS industry, its ecosystem, and competitive landscape. · High autonomy, capable of managing your own business priorities with minimal supervision. · Strong analytical and creative problem-solving abilities, using data and insight to drive decisions. · Proven ability to collaborate internally and work cross-functionally with sales, marketing, and channel teams. · Demonstrated success with social selling, outbound prospecting, and strategic account penetration. **What We Offer** At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team: + Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs + Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days + Tuition and reading reimbursement programs to support your continuous learning and professional growth + Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching + Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact. At **GoTo** , you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll **Be Real, Think Big, Move Fast, Keep Growing,** and stay **Customer Obsessed** . Learn more. GoTo, the leader in cloud communications and IT, is dedicated to powering a world of work without limits. Featuring flagship products GoTo Connect, LogMeIn Resolve, and LogMeIn Rescue, the GoTo portfolio offers secure, reliable, AI-enabled solutions that are simple to adopt for small and midsize businesses, and scalable to enterprises worldwide. GoTo continuously improves human experiences for AI-enabled workforces across hundreds of thousands of customers. The company is headquartered in Boston, Massachusetts, with approximately $1 billion in annual revenue and 2,800 employees throughout North America, South America, Europe, Asia, and Australia. GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.