It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. **Who will you be working with?** L&M Radiator, Inc. is a global designer, manufacturer, and distributor or MESABI cooling and heat transfer solutions that are custom-made for heavy equipment in the mining, oil, gas, construction and heavy industrial industries. This role will work directly with the Customer Service and Sales Teams, Purchasing, Production, and Customers, and will directly report to the Customer Service Manager. **How will you make a difference?** This hybrid role supports both the Sales and Customer Service departments by coordinating internal and external communications, managing data entry and reporting, and ensuring smooth execution of sales and customer service operations. The position requires strong organizational skills, attention to detail, and the ability to work across departments to meet company goals. **What do we want to know about you?** + Associate’s degree or high school diploma or GED with 3–6 years of experience in customer service, sales, or administrative support in an industrial setting. **Preferred Qualifications:** + Experience with Epicor or similar ERP systems. + Knowledge of Lean Manufacturing principles. + Experience with Concur or other travel/expense systems. + Bachelor’s degree in business administration, Sales, or related field. **What will your typical day look like?** **Essential Job Functions:** + Assist with onboarding and training of new sales/customer service staff. + Maintain accurate records of quotes, orders, and customer communications. + Ensure compliance with safety procedures and company policies. + Domestic travel may be required, including weekends. **Customer Service Responsibilities** + Check quotes to ensure customers receive accurate and appropriate product information. + Process customer and vendor purchase orders in the ERP system (Epicor). + Handle intercompany orders and maintain accurate records. + Respond to customer inquiries in a timely and professional manner. + Follow departmental procedures and corporate policies. + Communicate with other departments as needed. + Perform work safely and follow all safety guidelines. **Sales Administrative Responsibilities:** + Coordinate meetings, travel, and communications for the Sales department. + Maintain contact with sales representatives and ensure timely submission of reports. + Manage sales materials, promotional items, and social media content approvals. + Organize and support tradeshows, expos, and customer presentations. + Prepare and distribute sales reports, projections, and performance summaries. + Maintain and update customer information in ERP system. + Assist with sales budget preparation and training coordination. **What about the physical demands of the job?** + Sitting for long periods of time **Knowledge, Skills and Abilities Required for Entry Level:** + Strong verbal and written communication skills in English. + Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams). + Experience with ERP systems (Epicor preferred). + Ability to multi-task, prioritize, and work independently and collaboratively. + Professional phone and email etiquette. + Friendly, confident, and engaging personality. + Strong organizational skills and attention to detail. + Ability to read blueprints and understand technical/industrial terminology. + Leadership ability to support departmental oversight. + Ability to pass a pre-employment drug and background test. You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary. This role is also eligible for a performance bonus. More information on offered benefits, which include health, welfare, and retirement, is available at mywabtecbenefits.com (https://wabtec.sharepoint.com/sites/GlobalCommunications/Shared%20Documents/Branding/VMV/mywabtecbenefits.com) . Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen and fitness for duty test. The hourly range for this role is between $21.00 - $33.00. The actual hourly rate offered to a candidate may be influenced by a variety of factors, such as training, transferable skills, work experience, education, business needs, market demands, and work location. The base pay range is subject to change and may be modified in the future. **Who are we?** Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com **Our Commitment to Embrace Diversity:** Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.