Position Overview

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue.  Complete sales order entries and other sales related activities.  Provide general sales administration support as needed including order entry, opportunity management, billing, and customer follow-up.  The position reports into Sales Director or Director, Event Technology.

Key Job Responsibilities

Sales Support and Coordination

Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.Maximize revenue and adhere to event profit guidelines for all assigned business.Meet client needs through attending client meetings and responding to client concerns, questions and problems.Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.Handles customers’ requests by phone, on-line chat, email, and other channels. Follow up with internal and external customers through confirmed order hand-offs.Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.Effectively use ENCORE tools and resources to promptly respond to customer requests.Ensure CRM is always accurate and up to date.Facilitate strong information exchange with aligned venue leadership teams.

Job QualificationsMinimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experiencePrior technology, sales, hospitality or event planning experience a plusTechnical aptitude and proficiency with computer software and programsStrong written and verbal communication skillsCompetency Group Deliver World Class ServiceHospitalityOwnershipDo The Right ThingInstills TrustSafety ConsciousDrive ResultsAction OrientedSee The Big PictureTech SavvyValue People

Communicates Effectively

Hourly Pay Range: $20.81 - $25.49
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.