**Additional Information** **Job Number** 25131991 **Job Category** Sales & Marketing **Location** Four Points by Sheraton San Diego, 8110 Aero Drive, San Diego, California, United States, 92123VIEW ON MAP (https://www.google.com/maps?q=Four%20Points%20by%20Sheraton%20San%20Diego%2C%208110%20Aero%20Drive%2C%20San%20Diego%2C%20California%2C%20United%20States%2C%2092123) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Additional Information:** This hotel is owned and operated by an independent franchisee, Four Points Sheraton. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. The Sales Coordinator supports the sales team in achieving revenue goals and ensuring the seamless execution of sales activities. Acting as a central point of contact for clients and internal departments, this role manages administrative responsibilities, coordinates event logistics, and assists in executing sales strategies. Key responsibilities include: Delivering outstanding customer service Maintaining organized and accurate records Facilitating communication across departments Supporting the sales team in maximizing opportunities and enhancing guest experiences This position is essential to the efficiency and success of the sales operation, contributing directly to the organization’s overall performance. Essential Responsibilities Administrative Support • Assist the sales team with daily administrative tasks, including preparing contracts, proposals, and reports. • Maintain organized and accurate records of client interactions, bookings, and sales activities. • Prepare sales reports, performance metrics, and forecasts for the sales team and management. • Monitor inventory levels and coordinate with the procurement team to ensure adequate stock. Client Interaction • Respond promptly to inquiries from prospective clients, providing detailed information about the hotel's services and amenities. • Assist with the coordination of client site visits, meetings, and follow-up communications. • Build and maintain positive relationships with clients, ensuring a high level of customer satisfaction. Event Coordination • Collaborate with the events and operations teams to ensure all client requirements are met and events are executed flawlessly. • Assist in the coordination of group bookings, ensuring all details are accurately communicated and managed. • Oversee event logistics, including room setups, catering, AV requirements, and other special requests. Attendance at Booked Groups and Events • As a sales coordinator, it is imperative to uphold the highest standards of professionalism and service delivery. One of the key responsibilities in this role is ensuring attendance at the groups and events that have been booked through the sales efforts. Sales Strategy Implementation • Support the execution of sales strategies by preparing marketing materials, sales presentations, and promotional campaigns. • Assist in identifying new sales opportunities and target markets. • Contribute to the development and implementation of sales and marketing plans to achieve revenue goals. • Assist in the development and execution of sales and marketing campaigns. Performance Monitoring • Monitor and report on sales performance metrics, identifying trends and opportunities for improvement. • Track progress against sales targets and objectives, providing regular updates to the sales team and management. • Analyze competitor activity and market trends to inform sales strategies. Coordination and Communication • Facilitate effective communication between the sales team and other hotel departments to ensure seamless operations. • Schedule and coordinate internal and external meetings, ensuring all necessary arrangements are made. • Act as a liaison between clients and hotel staff, addressing any issues or concerns promptly and professionally. Customer Service Excellence • Ensure a high level of customer service by anticipating client needs and addressing them proactively. • Handle client complaints or concerns in a courteous and efficient manner, seeking to resolve issues. • Foster a positive and professional image of the hotel at all times. Additional Duties • Perform other duties as assigned to support the overall success of the sales department and the hotel. • Stay updated on industry trends and best practices to continuously improve sales processes and performance. • Participate in sales training and development programs to enhance skills and knowledge To perform the job successfully, an individual should at minimum demonstrate the following; Sales, Problem Solving, Organization, Communication, Ethics, Dependability, Adaptability, Professionalism, Quality, Judgement, Reasoning, Computer and Software Skills. Compensation & Benefits: Hourly rate ranges from $24 to $28, depending on experience level Medical, Vision, and Dental insurance packages available Preferred Qualifications: Experience with Marriott systems and standards strongly preferred Strong organizational and communication skills Ability to multitask and work collaboratively in a fast-paced environment This position plays a vital role in the efficiency and success of the sales operation, contributing directly to the organization’s overall performance. The hourly pay range for this position is $24.00 to $28.00. _This company is an equal opportunity employer._ frnch1