As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

 

 

Purpose of the position

 

To provide administrative support to the front line activities of the sales team in the domestic market specifically around the order intake, order processing and invoicing.  To liaise with customers to provide a consistently high level of service and be able to respond and adapt in a demanding commercial environment. 

 

Main tasks and responsibilities

 

Process orders and proceed with change requests, issue necessary documentation and maintain the documentation flow Oversee and coordinate ongoing equipment orders to end customers in the designated country of activity with the requirements of local sales team Maintain an E2E approach over managed responsibilities Cooperate and continuously communicate with sales representatives, customers, vendors and other internal stakeholders to execute sales operations smoothly and to provide timely solutions & replies Identify process improvement opportunities and support the implementation Provide good customer service for internal and external customers, and finding ways to improve the experience Execute the defined KPI targets Observe all safety procedures and instructions and assist in maintaining a safe working environment including the reporting of any accidents, hazards, near misses, defects or damages to Company equipment to your line manager or Health and Safety

 

What you’ll need to succeed

 

Education:

 

Relevant degree in related field or the equivalent through a combination of education and work experience
(logistics / industrial or technically oriented business administration)

 

Experience:

 

Min 2 years of relevant experience in the defined Function Proven experience in stakeholders management on different levels SAP system knowledge would be preferable but is not essential

 

Competencies:

Ability to work independently Competency in Google applications including Slides, Sheets, Docs and G-Mail. Business understanding and knowledge of KPI and customer success criteria Fluency in both written and spoken English and German Self-starter & Self-motivated, proactive Strong interpersonal and communication skills to effectively deal with internal customers Ability to drive and execute change Caring, reliable and pioneering Good sense for details Willingness to occasionally travel

 

What We Offer

 

 

 

Working with specialists in an international environment; Comfortable workplace and friendly atmosphere; Medicover Healthcare package; Multisport for you and your family; UNIQA Insurance for life; Hybrid working system; Co-financing parking Office 5 minutes from SKM train station.
 

 

Interested to join?

 

Please submit your CV. 

 

 

Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab’s equipment.  
As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com