Do you have experience with operational, technical, and administrative requests?

Can you take charge of deliverables and thrive in a dynamic, fast-paced environment where teamwork across different teams is key?
 

About Us

LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.

About The Role:

We are seeking a motivated and detail-oriented Sales Coordinator to support our network of alliance partners. This role is ideal for individuals eager to gain experience in sales operations, partner enablement, and cross-functional collaboration. You will play a crucial role in assisting our partners by managing requests, troubleshooting issues, and coordinating with internal teams. Strong organizational skills, effective communication, and familiarity with tools like Salesforce and Excel are essential. If you are curious, enjoy problem-solving, and are excited about sales and strategic partnerships, we encourage you to apply.

Responsibilities:

Provide support for alliance partners on operational, technical, and administrative requests, including managing CRM records, assisting with product queries, resolving invoicing and portal issues, and escalating customer support queries.Coordinate with internal teams (Sales, Product, Solution Consultants, Customer Support, Finance) to address partner needs efficiently.Track open requests and follow up to ensure completion and partner satisfaction.Identify opportunities to streamline processes and improve documentation.

Requirements:

Experience in a customer-facing or operational role (sales support, customer success, admin coordination, etc.) is preferred.Familiarity with Salesforce and basic proficiency with Excel.Strong organizational skills and ability to manage multiple requests simultaneously.Effective communication skills—clear, professional, and responsive.Proactive and resourceful, with a willingness to learn and ask questions.Interest in sales and partnerships.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Benefits

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional daysHealth screening, eye care vouchers, and private medical benefitsWellbeing programsLife assuranceAccess to a competitive contributory pension schemeSave As You Earn share option schemeTravel Season ticket loanElectric Vehicle SchemeOptional Dental InsuranceMaternity, paternity, and shared parental leaveEmployee Assistance ProgrammeAccess to emergency care for both the elderly and childrenRECARES days, giving you time to support the charities and causes that matter to youAccess to employee resource groups with dedicated time to volunteerAccess to extensive learning and development resourcesAccess to employee discounts scheme via Perks at Work

About The Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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