**Job Summary** The Sr. Analyst - Prod Ops role is designed for individuals with a keen interest in online and hi-tech domains. This position requires proficiency in English and mySQL and offers a hybrid work model with day shifts. The role involves analyzing product operations to enhance efficiency and contribute to the companys growth. The candidate will play a crucial role in optimizing processes and ensuring seamless operations. **Responsibilities** + Analyze product operations to identify areas for improvement and implement solutions that enhance efficiency and effectiveness. + Collaborate with cross-functional teams to ensure alignment and integration of product operations with business objectives. + Utilize mySQL to manage and analyze data providing insights that drive decision-making and strategy development. + Monitor and report on key performance indicators ensuring that product operations meet established targets and standards. + Develop and maintain documentation related to product operations processes and procedures ensuring clarity and accessibility for all stakeholders. + Provide support in troubleshooting operational issues leveraging technical skills to resolve challenges promptly. + Engage in continuous learning and development to stay updated on industry trends and best practices in online and hi-tech domains. + Contribute to the development of innovative solutions that enhance product operations and deliver value to the company and its customers. + Ensure compliance with company policies and industry regulations maintaining high standards of operational integrity. + Participate in meetings and discussions to provide insights and recommendations on product operations strategies. + Assist in the implementation of new technologies and tools that improve product operations and drive efficiency. + Foster a collaborative environment that encourages teamwork and knowledge sharing among colleagues. + Support the companys mission by contributing to initiatives that have a positive impact on society and the industry. **Qualifications** + Demonstrate proficiency in English enabling effective communication and collaboration with diverse teams. + Possess strong skills in mySQL allowing for efficient data management and analysis. + Have a foundational understanding of online and hi-tech domains contributing to informed decision-making. + Exhibit a willingness to learn and adapt to new technologies and processes. + Show an ability to work effectively in a hybrid work model balancing remote and in-office responsibilities. + Display strong analytical skills enabling the identification and resolution of operational challenges. + Maintain a customer-focused mindset ensuring that product operations deliver value to end-users. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.