Sales Co-worker (Kitchen Planning)
Ikea UK
Candidate profile (title) Our team within IKEA Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential. Key responsibilities (text) Working at IKEA has its benefits and rewards:
• $27.35 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information:
• These roles are Permanent Part-time, 50hrs/ fortnight
• Applications close Tuesday 12 August, 2025
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday). Team vision ( title) About this work area Team vision (text) As Sales Co-worker your responsibilities will include, but are not limited to:
• Being an IKEA Ambassador by understanding that you impact our customer’s experience by offering tailored solutions and answering questions related to their kitchen and home furnishing needs.
• Actively approaching customers to identify their needs by asking insightful questions and advising them on the best kitchen solutions for their lifestyle and space.
• Supporting customers throughout their kitchen design journey using our 3D kitchen planning software and accessory workshops, building strong and lasting relationships.
• Following up with customers after their initial planning appointments through telephone or email, offering further advice, answering questions, and helping them move closer to their dream kitchen.
• Ensuring the sales area is always stocked, well-presented, attractively merchandised, and correctly priced to create an inspiring shopping experience.
• Building strong relationships with your team and other departments, contributing to a collaborative, supportive, and inclusive working environment.
• Staying knowledgeable about in-store promotions, delivery options, product features, and benefits to better assist and inspire customers. Let's connect Who you are Let´s connect As Sales Co-worker you are or have:
• Proven experience in a sales or customer service role, ideally within the furniture, colour consulting or high-value items retail industry.
• A passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers.
• A strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience.
• An authentic approach to generating sales, paired with a professional, self-motivated attitude towards achieving sales targets and KPIs.
• Clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities to navigate customer needs.
• A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team.
• Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools.
• A safe and adaptable approach to physical tasks, including manual handling, repetitive movements, and lifting. Local section (title) We need people like you Local section (text) At IKEA, work is so much more than a job. Come join us!
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential. Key responsibilities (text) Working at IKEA has its benefits and rewards:
• $27.35 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information:
• These roles are Permanent Part-time, 50hrs/ fortnight
• Applications close Tuesday 12 August, 2025
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday). Team vision ( title) About this work area Team vision (text) As Sales Co-worker your responsibilities will include, but are not limited to:
• Being an IKEA Ambassador by understanding that you impact our customer’s experience by offering tailored solutions and answering questions related to their kitchen and home furnishing needs.
• Actively approaching customers to identify their needs by asking insightful questions and advising them on the best kitchen solutions for their lifestyle and space.
• Supporting customers throughout their kitchen design journey using our 3D kitchen planning software and accessory workshops, building strong and lasting relationships.
• Following up with customers after their initial planning appointments through telephone or email, offering further advice, answering questions, and helping them move closer to their dream kitchen.
• Ensuring the sales area is always stocked, well-presented, attractively merchandised, and correctly priced to create an inspiring shopping experience.
• Building strong relationships with your team and other departments, contributing to a collaborative, supportive, and inclusive working environment.
• Staying knowledgeable about in-store promotions, delivery options, product features, and benefits to better assist and inspire customers. Let's connect Who you are Let´s connect As Sales Co-worker you are or have:
• Proven experience in a sales or customer service role, ideally within the furniture, colour consulting or high-value items retail industry.
• A passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers.
• A strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience.
• An authentic approach to generating sales, paired with a professional, self-motivated attitude towards achieving sales targets and KPIs.
• Clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities to navigate customer needs.
• A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team.
• Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools.
• A safe and adaptable approach to physical tasks, including manual handling, repetitive movements, and lifting. Local section (title) We need people like you Local section (text) At IKEA, work is so much more than a job. Come join us!
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