What Account Management contributes to Cardinal Health

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.

OptiFreight™ Logistics is the leading provider of Inbound, Outbound, and Less than Truckload (LTL) Shipping and freight management services for the Healthcare sector.

This highly visible position, reporting directly to the Region Director, is responsible for assisting the OptiFreight Logistics Sales Organization to help deliver on their strategic priorities through enhanced customer support and service.  In addition, this position offers an opportunity for a highly motivated individual to develop the necessary skills & experience for a successful transition into a future selling role.

Responsibilities:

Report to the Region Director and assist field sales organization to drive operational efficiency and accelerate sales growth by helping alleviate non-selling activityIncrease connectivity across sales team by supporting key sales initiatives from the development through execution; including regional and/or national implementationsProvide reporting & data analysis to support customer business reviews, RFPs, unmanaged freight initiatives, cross referencing, and ad-hoc presentationsComplete all field sales training & onboarding programs, including FST & Advanced Corporate TrainingManage customer activity across open territories within assigned regionAs Instructed by Region Director, Identify, qualify, prepare, and execute effective sales strategies that maintain the existing base of business and support the close of competitive and revenue growth opportunitiesEffectively utilize and update sales tools to help field sales team accurately address trends in existing base of business, create call strategies, and to manage territory and strategic business plansAssist field sales team by helping generate leads and Identifying new business opportunitiesCoordinate and collaborate with field sales, marketing & sales operations teams to drive key product & portfolio initiativesFoster productive relationships with Marketing, Customer Service, and other key internal stakeholder groupsParticipate in sales meetings, training programs, conventions, and trade shows as directedMaster all products and applications by demonstrating ongoing competencyMaintain knowledge of the current industry / competitive landscape.Increase knowledge base through attendance at educational programs / seminars / conferences, as well as reading journals and participating in committee or group programsComplete all administrative requirements in a timely and comprehensive manner (expenses, compliance, CRM, SFDC, as directed)

Qualifications

Bachelor’s Degree preferred1-2 years in a sales or marketing role preferredAbility to understand complex products & services and develop sound business presentations and/or management reporting deliverablesExcellent verbal, written and interpersonal communication skillsStrong computer acumen and business application proficiencies; Microsoft Office, Excel, SalesForceCustomer focused, results driven, action oriented & strong work ethicHigh career ambition and desire to do more within the organizationAbility to travel domestically as necessary, and within region often involving overnight staysValid Driver's LicenseOpenness to regional relocation within 24 months of employment

What is expected of you and others at this level

Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasksWorks on projects of moderate scope and complexityIdentifies possbile solutions to a variety of technical problems and takes actions to resolveApplies judgment within defined parametersReceives general guidance may receive more detailed instruction on new projectsWork reviewed for sound reasoning and accuracy

Anticipated salary range: $56,200 - $84,420

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programs

Application window anticipated to close: 09/23/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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