Sales and Services Administration / Rental Operations
Ingersoll Rand
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
**Service & Rental administration Iberia**
**Coslada, Madrid (hbrido)**
**Sobre nosotros**
Ingersoll Rand es una empresa proveedora mundial estadounidense de equipos industriales, lder en el sector del aire comprimido en sus distintas lneas de negocio, con tecnologas, piezas y servicios relacionados, para una base de clientes amplia y diversa a travs de una familia de marcas.
**Descripcin del empleo**
Estamos buscando un administrador/a de servicio para unirse a nuestro equipo en Coslada
**Funciones**
Controlar y dirigir los procesos de facturacin de servicios, contratos, abonos y aspectos administrativos relacionados con el departamento de servicio y alquileres y ventas.
Adems, esta posicin tiene como fin mejorar y establecer relaciones slidas con proveedores de servicios de rental y asegurar una comunicacin fluida con clientes para la correcta emisin de facturas y gestin de pedidos.
**Competencias clave**
+ Supervisar y coordinar la facturacin de servicios y abonos del rea tcnica.
+ Realizar seguimiento administrativo de compras y contratos relacionados con equipos en rgimen de alquiler (rental).
+ Gestionar las relaciones con proveedores de servicios de rental, asegurando calidad, cumplimiento y condiciones acordadas.
+ Comunicarse con clientes para la emisin precisa de facturas y la gestin de pedidos.
+ Coordinar con otros departamentos internos (finanzas, compras, tcnico) para garantizar procesos administrativos eficientes.
+ Proponer mejoras en los procedimientos administrativos y de control de facturacin.
+ Mantener y actualizar registros y reportes en sistemas ERP (Oracle, SAP).
+ Generar informes peridicos de control y seguimiento.
+ Gestin de cliente y resolucin de conflictos.
**Requisitos**
+ Experiencia en la gestin administrativa y gestin de pedidos y factura de, as como la gestin de plataformas como Oracle o SAP.
+ Ser necesario habilidades de comunicacin fluidas tanto para el contacto dentro del equipo como externo a la empresa.
+ Conocimientos de gestin, documental y herramientas de seguimiento administrativo.
+ Dominio de Microsoft Office.
+ Se requiere formacin mnima de FP.
+ Se requiere conocimientos de ingls bsico/medio.
+ Atencin al cliente y capacidad de organizacin y planificacin.
+ Proactividad y resolucin de problemas.
**Qu ofrecemos**
+ Contrato Indefinido
+ Acceso ilimitado a Linkdn learning
+ Plan de pensiones segn poltica de empresa
+ Seguro de vida
+ Seguro de salud privado
+ Posibilidad de trabajo hbrido tras superacin del periodo de prueba
+ Posibilidades de desarrollo y crecimiento en una compaa global.
+ Catering en el comedor de la empresa. Fruta fresca todos los das en la oficina.
+ Horario reducido los viernes y en los meses de julio y agosto.
+ Tras permanecer un ao en la empresa se recibe un 10% del salario bruto en acciones de la empresa
**Service & Rental administration Iberia**
**(Coslada, Madrid)**
**About Us**
Ingersoll Rand is a global U.S supplier of industrial equipment, leading the compressed air industry across multiple lines of business with related technologies, parts and related services to a broad and diverse customer base through a family of brands.
**Job Summary**
We are looking for a Service Administrator to join our team in Coslada.
**Responsibilities**
Control and direct the processes of service invoicing, contracts, credit memos and administrative aspects related to the service department and rentals and sales.
In addition, this position is intended to enhance and establish strong relationships with rental service providers and ensure smooth communication with customers for the correct issuance of invoices and order management.
**Key Competencies**
+ Supervise and coordinate the invoicing of services and subscriptions of the technical area.
+ Perform administrative follow-up of purchases and contracts related to rental equipment.
+ Manage relationships with rental service providers, ensuring quality, compliance and agreed conditions.
+ Communicate with customers for the accurate issuance of invoices and order management.
+ Coordinate with other internal departments (finance, purchasing, technical) to ensure efficient administrative processes.
+ Propose improvements in administrative and billing control procedures.
+ Maintain and update records and reports in ERP systems (Oracle, SAP).
+ Generate periodic control and follow-up reports.
+ Customer management and conflict resolution.
**Basic Qualifications**
+ Experience in administrative management and management of orders and invoices, as well as management of platforms such as Oracle or SAP.
+ Fluent communication skills will be necessary.
+ Knowledge of management, document and administrative tracking tools.
+ Proficiency in Microsoft Office.
+ Bac degree or professional degree training is required.
+ Knowledge of basic/medium English is required.
+ Customer service and organizational and planning skills.
+ Proactivity and problem solving.
**What we Offer**
+ Permanent contract full time
+ Unlimited access to Linkdn learning
+ Pension plan according to company policy
+ Life insurance
+ Private health insurance
+ Possibility of hybrid work after the probationary period.
+ Possibilities of development and growth in a global company.
+ Catering in the company's canteen. Fresh fruit every day in the office.
+ Reduced working hours on Fridays and in July and August.
+ 10% of salary in shares after 1 year of employment.
\#LI-MT1
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.
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