About EF Education First
Founded in Sweden in 1965, EF has 600+ schools and offices in 50 countries around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, Hong Kong, and more. EF has helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs - focused on language, travel, cultural exchange, and academics - turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across the globe with one shared mission - "opening the world through education". Whoever you are, whatever you are passionate about, we welcome you and want you to bring that to work every day. Learn more at https://www.ef.com
About the Role - Sales and Admissions Consultant
As a Sales and Admissions Consultant, your main responsibility is to drive enrolments to the overseas education and travel program(s) that you will be specializing in whilst ensuring students and parents' satisfaction during their entire customer journey. You will also be taking the lead to manage and groom seasonal employees including interns and part-timers to complete various ad-hoc projects throughout the year.
EF's Sales and Admissions Consultant is a crucial role to the business and has a clear career path of potentially becoming the head of a product line, country management, and regional management leaders in Asia and across the globe in future.
EF is currently hiring Sales and Admissions Consultants for the following product lines:
Your responsibilities
Hit admissions or enrolment targets through telephone and face-to-face consultative selling and quality CRM effortMeet daily KPIs including number of calls, appointments, and consultationsProvide relevant info, advise, and quality services throughout the customer journey to ensure high customer satisfaction Liaise with EF overseas academic and production teams to ensure we deliver our promises and solve students' problems in a timely manner. Organize and host onsite and offsite events (including information-seminars, fairs, school talks, university speeches, student parties, alumni activities) to boost brand awareness, generate new leads, drive referrals, and create student communities Manage student admins from start-to-end including pre- and post-departure customer service (e.g., flights, accommodation, visa, student documents, invoices, tuition payments)Requirements
A bachelor’s degree in any disciplines1-2 years of work experience in sales or business development related job functions preferred. (Fresh graduate will also be considered)Fluent in Cantonese and English (Mandarin a plus)Previous international exposure an advantage (e.g., exchange, working holiday, overseas work/studying experience, outbound escorts, etc.)Previous experience in travel-related or education industries a bonus but not a must (e.g., study abroad agencies, tourism, school admissions, etc.) Passion for travel, languages and cultural exchangeCustomer oriented and target driven. Proactive and able to work independentlyPositive attitude, flexible and great team spirit. Excellent communication skillsWeekend shifts and offsite work may be requiredWhat do we offer?
5-day work weekA comprehensive dental, travel, and medical insurance. MPF contributionAn international, dynamic, non-hierarchical, and friendly work environmentFixed salary + performance-based incentives and year-end bonus up to an additional 4-months' salary equivalentTravel opportunities to visit our schools and offices in 50 countries for training purposesClear career path to senior management roles and personal development opportunities Staff discounts on gym, yoga, EF programs for yourself and direct family membersTeam events and parties (Halloween, Christmas, Lunar New Year, Summer Party, and moreIf you recognize yourself in the above and if you are eager to work for a fast-growing multinational company, we want to hear from you! Applicants who do not receive an invitation to an interview within 8 weeks can consider their applications unsuccessful.
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EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.
Learn more about EF Education First at https://www.ef.com