It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Ingram Micro. It is all about the people
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.
What You’ll Do:
You will play a key role in advising our B2B customers in the IT industry. Your responsibilities include:
Consultation and Support: Assist customers with expiring licenses and take ownership of their inquiries regarding product information, pricing, and vendor specifics.
Contract Management: Manage license renewal agreements for relevant vendors in accordance with internal and external procedures.
Collaboration: Work closely with other sales team members, organizations, and management to develop optimal solutions for our customers.
Customer Focus: Ensure that customer inquiries are handled promptly and escalated appropriately when necessary.
You’ll be a great fit if you have:
Strong knowledge in German - written and verbal at B2- C1 level
Good knowledge of English
Strong organizational skills and problem-solving agility are also required
A customer-driven approach and good customer management skills
As we value our employees, we offer:
Competitive salary & Bonus system
Additional health insurance + Dental & Optical care, Hospital & Pregnancy care
Well-being Program & Multisport card
Food vouchers & Transport Allowance
Referral and baby bonus
Paid holiday days increasing in time
Career growth and development – internal and external trainings, language courses
Free access to LinkedIn Learning Platform
We are looking forward to receiving your application!
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