Sales Administrator
Pyramid Hotel Group
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Wayfinder Newport is more than just a boutique hotel — it’s a labor of love created by a collective of local chefs, bartenders, artists, designers, and entrepreneurs who proudly call Newport, Rhode Island home. Driven by a shared vision, we set out to reimagine the classic Newport hotel experience with something vibrant, creative, and deeply rooted in the community. Our property features 187 thoughtfully designed rooms, including 30 spacious deluxe suites, a full-service restaurant, and 2,600 square feet of versatile event space. At Wayfinder Newport, we’re committed to being the best employer in the area. What makes us different? It starts with our people-first culture, comprehensive benefits — including 401(k) with company match — and rewarding bonus programs. We're seeking individuals who are genuinely passionate about hospitality and guest service. Our core values center on personal growth, a strong sense of community, and supporting each other’s success. Every team member plays a vital role in creating the exceptional, memorable experiences our guests return for. We’re building more than a hotel — we’re building a destination. One that people are excited to visit, not just pass through. Discover what a career with Pyramid Global at Wayfinder Newport can mean for you. Join our team and help us shape the future of hospitality in Newport. Overview Wayfinder Newport is a full-service, design-driven boutique hotel that blends coastal charm with relaxed, welcoming hospitality. We’re looking for a Sales Administrator to join our vibrant Sales team—supporting revenue growth, elevating guest experiences, and ensuring a smooth process from initial inquiry through post-event follow-up. Why Wayfinder? Creative, collaborative team culture with a dynamic, growing hotel brand Opportunities for career development ting roles Health, dental, PTO, and 401(k) benefits for full-time employees Play a key role in shaping Newport’s most unique boutique hotel experience Direct impact on revenue growth and guest experience Position Overview The Sales Adminstrator is a key role in supporting the Director of Sales & Marketing (DOSM) and Sales Manager by managing administrative tasks, facilitating client communications, and contributing to the planning and execution of group events and meetings. This role is ideal for a detail-oriented, service-focused individual with strong organizational skills, excellent communication abilities, and a collaborative, creative mindset. Key Responsibilities Sales & Administrative Support Provide administrative support to the Director of Sales & Marketing and sales managers Manage and maintain group sales systems, including Event Temple: input leads, generate contracts, create proposals, maintain trace activities Coordinate group communications including BEOs, resumes, deposit schedules, rooming lists, booking codes and link Act as liaison between clients and internal teams: Front Office, F&B, Events Respond to inquiries and distribute leads as needed to appropriate team members Assist with pre-event planning and post-event follow-up, ensuring service excellence for repeat business Support site visits, tours, and client gifting Track leads, room blocks, and deadlines Participate in weekly team meetings Event Coordination Serve as a liaison between clients and internal departments (F&B, Operations, Front Office) Ensure all event details are properly communicated and executed Help manage post-event follow-up, feedback collection, and billing coordination Client Communication Respond to inbound event inquiries and distribute leads appropriately Confirm event details and timelines with planners and clients Maintain professional, timely, and enthusiastic communication with all stakeholders Team Support Assist with sales and revenue reporting, including pace, pickup, and forecasting Participate in team meetings to support cross-department coordination Help execute client appreciation and promotional activations Qualifications 2+ years of experience in hotel sales and catering/events, with a proven track record of success. Bachelor’s degree in Business, Hospitality, or a related field preferred. Strong attention to detail and organizational skills Excellent communication skills (written and verbal) Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Familiarity with sales systems and CRM, such as Event Temple and Duetto, is a plus A self-starter who can multitask and adapt in a fast-paced environment Passion for hospitality, teamwork, and delivering unforgettable guest experiences. Wayfinder Newport is an equal opportunity employer offering competitive pay and excellent benefits. EOE/AA Compensation Range The compensation for this position is $21.00/Hr. - $24.00/Hr. based on qualifications and experience.
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