The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We are seeking a strategic and results-oriented Sales & Acquisition Senior Manager to lead and deliver our credit acquisition strategy, with a dual focus on new customer acquisition and merchant growth. In this critical role, you will be responsible for driving new credit sales, expanding merchant partnerships, and developing innovative initiatives to strengthen our market presence in the UK. The ideal candidate will possess deep experience in credit cards, strong commercial acumen, and a proven ability to drive both consumer and merchant growth in a competitive environment.

Job Description:

Essential Responsibilities:

Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunitiesLead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion.Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships.Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technical implementation/design.Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.

Minimum Qualifications:

Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

Department: UK PayPal Credit team

Reporting to: Director, UK PayPal Credit

Location: UK London- Hybrid working

Employment Type: Permanent, Full-time

Your day-to-dayDevelop and execute an integrated acquisition and merchant growth strategy to achieve volume, profitability, and partnership targets.Lead multi-channel sales activities, including digital, direct, partnerships, and merchant-driven channels.Identify and secure strategic merchant partnerships to increase acceptance and promote credit usage.Design and deliver joint campaigns with merchants to drive transaction volume and customer engagement.Oversee end-to-end planning and execution of acquisition and merchant growth campaigns, including performance tracking and post-campaign analysis.Monitor performance metrics (e.g., new customer acquisitions, merchant transaction volumes, activation rates) and provide regular reporting to senior leadership.Collaborate with product, marketing, risk, operations, and legal teams to ensure initiatives align with overall business goals and regulatory requirements.Optimise customer and merchant journeys to improve conversion rates and satisfaction.Manage acquisition and merchant growth budgets, ensuring efficient resource allocation and maximising return on investment.Ensure full compliance with FCA regulations and internal policies, particularly regarding responsible lending and Consumer Duty.What you need to bringExtensive experience (minimum 5 years) in sales, acquisition, and partnerships within credit cards or broader consumer finance.Proven track record of delivering acquisition and merchant growth targets.Strong understanding of the UK credit card market, including merchant dynamics and acceptance strategies.Expertise in developing and managing strategic partnerships and co-marketing campaigns.Deep knowledge of digital and traditional acquisition channels.Excellent analytical and strategic thinking abilities, with the capacity to leverage data to drive decisions.Strong leadership and team development skills.Exceptional communication, negotiation, and stakeholder management skills.Ability to work in a dynamic, fast-paced environment and effectively manage multiple priorities.

Competencies

Commercially driven and highly customer- and merchant-focused.Innovative thinker with a proactive approach to identifying and capturing new opportunities.Strong influencing and relationship-building skills.High integrity and commitment to regulatory compliance.Collaborative leadership style with a track record of developing high-performing teams.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.