Sales Account Coordinator
dsm-firmenich
**Job Title: Sales Account Coordinator**
**Location:** Saphire House, Mumbai
**Purpose/Mission:**
Contribute to F&F Ingredients business growth, through account management and business development support to INDIA Sales team, and process digital transformation
**Key responsibilities:**
+ Work hand-in-hand with your commercial counterparts to grow business in India and ensure customer satisfaction
+ Coordinate business support activities with internal métiers (sampling, customer care,Planning, Productoin, T&D, regulatory, etc), building network to ensure good communication flow and smart processes
+ Proactively suggest and optimize sales processes through digital
+ Manage commercial data in SAP (MDM, CMIRs, prices and price conditions, product portfolio, etc), as well as contracts, price lists, regulatory documents etc.
+ Take care of day to day client requests, while focusing on business added value services
+ Be proactive in anticipating for future needs by maintaining a cross functional view
+ Be active in business development: build direct customer relationships for smaller accounts, qualify commercial leads and follow-up on conversion through digital tools
+ Analyze data, run reports and propose action plans
**We value:**
+ Action Oriented, Customer Centricity, Teamwork, Learning mindset, Curiosity and adaptability!
+ Ability to develop and maintain good working relationship with clients (mainly remotely) and with all functions internally (customer care, planning, regulatory, legal, etc.)
+ Organization and rigor; autonomy and proactivity with continuous improvement mindset and courage to be innovative
+ Good understanding of the sales mission and personal business drive
+ Commercial admin & project management experience
+ In depth mastering of SAP (CMIR, MDM customer & material, sampling, pricing), CRM and computer literacy (excel, ppt)
+ Fluency in English
**We offer:**
+ To be part of a company shaping a strong legacy through breakthrough industrial innovations and technology
+ To be in for an inspiring journey of learning and transformation
+ High challenge and high reward Environment
+ Opportunity to work for a company that cares about the environment and sets and achieves ambitious sustainability objectives
+ Culture that values diversity where people are at the heart of the company
+ A flexible working time model for an optimal working-life balance
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