At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

The Asia Internship Program runs for a duration of six (6) months.

Responsibilities:

Support the activation and onboarding of customer accounts, including setting up email domains, phone numbers, and trial features.

Assist in managing user accounts, billing information, and product configurations, ensuring data accuracy in internal systems.

Help review and update communication platform costs (such as Viber and WhatsApp) and support execution of price changes for customers.

Contribute to operational projects by updating large volumes of account data and suggesting ways to streamline processes.

Partner with sales and partnership teams to set up new customer accounts and facilitate smooth onboarding experiences.

Research, identify, and qualify new business leads through calls, emails, and social media outreach, sharing insights on market trends.

Coordinate supporting documents for spam reports and communicate with telecom partners as needed.

Qualifications:

Are a fresh graduate or final year undergraduate student in search of academic internship/on-the-job training (OJT) within a multinational company.

Have a passion for learning new technologies & tools.

Have an interest in working with a diverse range of customers across different divisions and geographic regions.

Are a team player with strong interpersonal skills.

Are amenable to work at least thrice a week from our office in BGC, Taguig City.

Why our interns choose us (and stay)?

Possibility to land your first job – Every apprentice that is selected for the program will have a chance to get a permanent job offer at the end of the apprenticeship, based on their performance and business needs.

Paid program – Our Apprenticeship is a paid program. You read that right!

Never a dull moment – We work with powerful companies with strong impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.

Learn as you grow – You will learn through practical work and get continuous feedback from your mentors, helping you improve and progress.

More Infobip benefits after you join us after the apprenticeship – Competitive salary, travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organized activities, organized sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle!

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Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.