Summary:

Under general direction provides high-level administrative support. Performs functions requiring considerable knowledge and judgment regarding departmental procedures and policies. Researches information composes correspondence and prepares regular and/or special reports. Works closely with CM/Quality staff to provide assistance in the planning reviewing and completion of relevant projects to support the department and hospital-wide needs for informational reports. Prepares and maintains a variety of statistical and informational reports related to quality indicators and outcome measurements.

Responsibilities:

Develops and prepares a variety of statistical and informational reports derived from various electronic databases to provide quality indicator and outcomes data.

Types a variety of materials including correspondence manuscripts abstracts grant proposals medical and statistical reports most often utilizing knowledge of medical/technical terminology. Corrects grammer and punctuation edits for content and revises wording at own discretion. May use word processing and/or dictation equipment shorthand or speedwriting.

Answers telephone and receive visitors into the area. Ascertains needs establishes priorities and investigates background material often resolving matters on own authority.

Maintains supervisor's calendar without prior clearance for most appointments often coordinating supervisor's hospital private practice and national organization(s) committments; makes necessary travel arrangements. Schedules coordinators and attends inter-departmental meetings.

Drawing on a wide range of experience and knowledge of supervisor's activities departmental services the functions of various departments throughout the hospital and those of other organizations. Interacts with all levels of personnel. Exchanges information coordinators schedules investigates problems and resolves matters within scope of own authority.

Maintains departmental records and often those associated with major national organizations including such confidential information as budget payroll patient and personnel data. Initiates files updates and purges records as necessary including data entry storage and retrieval software.

Maintains department statistics as required by the hospital government and accrediting agencies. Prepares statistical reports charts and graphs including tabulating data performing some statistical analysis and arranging data in most meaningful format. Assembles and may perform cost analysis on data for preparation for department budget.

Maintains inventory and orders office/medical supplies at own discretion according to knowledge of usage patterns and budgeted allowances. Prepares and follows up on purchase orders. Meets with vendors to review and/or evaluate new supplies or equipment.

Assumes major responsibility for recurring programs or special projects utilizing a wide range of knowledge and exercising considerable independent judgment in seeing project to its completion.

Operates such office machines as CRT word processor calculator photocopies and dictation equipment.

Provides functional guidance to new employees regarding the clerical operations policies and procedures of the department.

Peforms other duties as assigned

Other information:

Education:

Associate's degree required or equivalent experience. Bachelor's degree preferred.

Experience:

A minimum of one to two years experience is required including that period on-the-job to learn procedures specific to the department.

Up to one year specialized training including course work in correspondence typing medical terminology and general business procedures.

The ability to exercise considerable independent judgment in the performance of most daily duties.

Proficient typing skills are required in order to prepare a variety of materials some such as grant proposals and manuscripts requiring a precise format.

Good knowledge of English grammer punctuation and spelling to correct and edit written materials; understanding of medical terminology is most often required.

A high level of organizational skills to coordiante supervisor's schedule and national conference arrangements and to maintain complex records.

Ability to performance analysis of numerical data involving the use of mathematical formulas as well as routine tabulation.

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Saint Annes Hospital USA:MA:Fall River

Work Type: Full Time

Shift: Shift 1

Union: Non-Union