Posting Details Working Title Safe Ride Driver/Dispatcher Position Number HR5632 Department TRANSPORTATION SERVICES Location Norfolk, VA Type of Position Hourly Type of Job Hourly/Wage EEO Category E Paraprofessionals Job Description The incumbent is expected to perform duties within the Transportation & Parking Services Department necessary to provide safe transportation for the University community. This position serves as the primary contact for students, staff and faculty when calling the University’s Safe Ride transportation service; dispatching drivers promptly and effectively to assigned locations. This position is also responsible for serving as a Safe Ride Driver; providing safe vehicle transport for students, staff, faculty and guests of the University, to designated properties owned / leased by the University. Type of Recruitment Knowledge, skills and abilities Basic knowledge of the Commonwealth of Virginia Motor Vehicle laws. Some knowledge of occupational hazards, safety precautions, and safety regulations related to motor vehicle operation. Some knowledge of the proper procedures for operating and inspecting motor vehicles prior to their use. Some knowledge of MS Office or related software. Excellent oral and written communication skills. Skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Navigational skills to read a map to locate addresses within designated service area. Demonstrated ability to learn the names and locations of buildings, the streets and addresses within the Safe Ride service area. Demonstrated ability to interact with the public promoting a positive image of the University and resolving customer service issues. Demonstrated ability to use automated dispatch software. Demonstrated ability to operate a multi-line telephone, tablet computer, 2-way radio, and/or mobile telephones. Demonstrated ability to interpret and follow established parking regulations, policies and procedures. Demonstrated ability to accurately and legibly complete routine forms and reports. Demonstrated ability to respond quickly using sound judgment to make appropriate decisions in stressful situations. Demonstrated ability to be punctual and complete work assignments in a timely fashion. Demonstrated ability to operate hand and power tools. Demonstrated ability to sit in a vehicle for extended periods of time. Special licenses, registration or certification Must possess a valid VA driver’s license with an insurable driving record. Education or training Level and type of experience Some experience operating a motor vehicle. Some experience in a customer service related position. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Basic experience driving a 12 – passenger van or similar vehicle preferred. Some experience working as a dispatcher preferred. Conditions of Employment Must possess and maintain a valid Virginia Driver’s License. Must have and maintain an insurable driving record in accordance with University and state regulations. Must be available to work evening shifts, including weekends (Monday through Sunday). Must be able and willing to operate vehicles during inclement weather events, including snow, rain, and other adverse conditions. This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated. Annual Salary/Hourly Rate Salary range between $ - $14.50 - $16.50 per hour Posting Detail Information Job Requisition Number S03013 Job Open To General Public Open Date 07/28/2025 Close Date Open Until Filled Yes Special Instructions Summary Please submit a Resume and Three (3) Professional References Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page Department Home Page Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141. Alternative Hiring Process In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information. Supplemental Questions Required fields are indicated with an asterisk (*). + * Do you have a valid Virginia driver's license and an insurable driving record? + Yes + No + * Do you have basic experience driving a 12-passenger van or similar vehicle? + Yes + No Applicant Documents Required Documents + Resume Optional Documents + Yellow Layoff Form + Blue Layoff Card + AHP Letter