The Turndown Attendants will be responsible for delivering exceptional quality service to Guests while executing the Turndown program. Responsibilities will include, but not be limited to:
· Replenish supplies such as towels, linens, trash bags, soaps and shampoos.
· Arrange bed lines and supply turndown amenities per hotel standards
· Ensure the cleaning carts and storage areas are stocked, clean and organized.
· Ensure guest clothing is folded and shoes paired
· Adjust room lighting per turndown standard
· Freshen bathrooms, replacing used items and arranging guest items
· Empty ash trays and wastebaskets and transport trash and waste to disposal areas.
· Ensure all room service trays and dishes are removed
· Ensure proper and expedient resolution of Guest’s requests.
· Any other related duties that may be assigned