ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide.  Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com

ROLES AND RESPONSIBILITIES

Responsible for ensuring a positive customer experience by providing the accuracy of customer orders & build partnerships with key contacts.Responsible for reviewing, analyzing, and prioritizing orders for assigned customer accounts.Release orders to the warehouse floor promptly & monitor through completion to ensure all deadlines are met.Responsible for identifying issues with orders and escalation through appropriate resolution channels.Acts as liaison between Sales, Order Management, Distribution Center, Vendor Compliance, & customer.Responsible for submitting routing requests via customer’s portal and adhering to their specific requirements and ship windows. Must be knowledgeable in understanding and correctly executing Key Account routing instructions.Responsible for creating BOLs for each shipment, ensuring the accuracy of required data/signatures, & upload a copy of the BOL to the company shared drive.Responsible for scheduling LTL/TL shipments with assigned carriers & interact with the drivers upon arrival.Conduct audits on all shipments for assigned accounts to ensure the accuracy of carton & pallet counts.Responsible for initiating post-good issues (PGI) for all orders related to company & customer policies.Interacts with on-site ‘Will Call’ customers.Must understand and coordinate future shipments (i.e., pack & hold).Communicates daily with Supervisors on open issues.Must be able to work overtime on short notice.Expedite critical shipments as required.Provide support to the sales & order management teams and coordinate daily rush priorities.May occasionally cover duties of others within the department in particular circumstances (holidays, vacation schedules, PTO, special projects).

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

Must have good people skills.Excellent critical thinking skills.Must be able to perform all Sr. Material Handler duties.Interface with outside vendors, service providers, or contractors as required.Must be able to work in a fast-paced environment.Must have strong organizational skills.Must be able to read and interpret complex instructions and procedures.Demonstrate superior ability to multi-task and organize work.Must work as part of a team to achieve departmental goals.Knowledge of Word, Excel, Outlook, and World Link.Strong SAP skills.Good written and verbal communication skills and people skills.Must be available for flex scheduling as needed.Must be able to read and comprehend technical information and documents such as bills of lading and airway bills.Proficient in all levels of Distribution center activities and job functions.

EDUCATION AND EXPERIENCE

High school graduate or GED preferred.Minimum of 1-year experience in a Distribution environment.Experience with SAP and/or Warehouse Manage systems.

PHYSICAL REQUIREMENTS (if applicable)

Work is performed in a designated professional office workstation and environment.Extensive use of office equipment, including computer, calculator, copier, fax, and other business-related machines and software.Occasionally required to lift/carry up to fifty pounds.

DISCLAIMER

This job description indicates, in general terms, the type and level of work performed, as well as the typical responsibilities of employees in this classification, and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship between the Company and its employees. Distribution of this item outside the Company without an authorized release violates Company policy.

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!