WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

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Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

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A World of Rewards:

\n\nHourly rate: £14.46 plus an expected average annual service charge likely to be between £7000 - £8000\nA global travel program for team members\nUniforms\nMeals whilst on duty\nTo be part of a fabulous team\n\n

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The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for, they consist of: 

\n\nThe Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub \nThe Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside \nThe Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques \nThe Orchard, for afternoon teas and lighter meals \nThe Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.\nSeven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James. \n\n

 

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 What will I be doing as In-Room Dining Supervisor ?

\n\nProvide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development\nEnsure compliance of brand standards\nEvaluate guest satisfaction levels with a focus on continuous improvement\nAware of trends and propose ideas to build the range and quality of Food and Beverage\nSet achievable budgets and other short- and long-term functional goals\nMaintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars\nMaintain strong internal control environment and compliance to hotel/company policies and procedures\n\n

 

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What are we looking for?

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An In-Room Dining Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nPrevious experience in a similar role\nEffective management skills\nNegotiation and influencing skills\nPositive attitude\nExcellent communication skills\nAbility to work under pressure\nGood grooming standards\n\n

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It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience within the hospitality industry\nPrevious experience managing payroll, budgets and forecasting\nCommercial and industry knowledge\n\n

 

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Travel:

\n\nSt James Park Tube Station – District & Circle Line – across the road\nWestminster Tube Station – Jubilee Line (4 Mins Walk)\nVictoria Station (8 Mins Walk)\nWaterloo Station (10 Mins Walk)\n