Deployment (DEP) comprises the provision of an end-to-end process for the acquisition, construction, implementation / integration, installation, commissioning, and customer acceptance.
• Leads medium / large business volume of projects and manages the rollout of the deployment activities for whole or part of a customer project ensuring the project is delivered in scope of contractual obligations and within forecasted cost, time and required quality.
• Acts as a trusted advisor for the feasibility of the service request in terms of resources, planning and quality to ensure Nokia meets contractual scope of work, milestones and customer pre-requisites.
• Accountable that all deliverables are available according to project scope and deployment process by engaging with relevant stakeholders and securing availability and accuracy of deployment work orders.
• Is the key interface with the accountable team and customer as needed for operational needs and escalations on scope, processes, planning and / or budget.
• Manages the collection of actual services delivery performance information and compares actual performance with baseline.
• Determines the causes to any perceived deviation.
• Monitors, collects and optimizes information to provide latest estimates to completion.
• Ensures that schedules and forecasts are kept up-to-date and communicated to relevant stakeholders. Is accountable for any re-planning of activities.
• Manages the constraints and high risks of the project successfully. Monitors, reports and optimizes services delivery in alignment with relevant processes and tools providing sufficient operational visibility to.
• Is responsible for services delivery with respect to operational KPIs
• Manages internal and external field deployment team members, sets up and maintains clear and effective internal and external communication with the relevant project stakeholders, participating to reviews as needed.
• Constantly interacts with key stakeholders to identifies new business opportunities and declines in new up-scopes.