Job Description Friday-Sunday 4:00pm-4:00am Seeking a Robotics Service Technician to join the humanoid product ecosystem of a leading robotics company. This position will be responsible for daily robot and system operation, repairs, maintenance, and spare parts management. In addition, this role is focused on maintaining high uptime on robotic systems, documenting performance, tracking fleet reliability, and potentially training other team members. 75% repair replacements, 25% documentation. Responsibilities also include:  Report daily status of robots and connected equipment  Perform all activities related to system bring-up, troubleshooting, emergent service, preventative maintenance, and spare parts management  Document processes, work instructions, user manuals, troubleshooting guides, knowledgebase articles, FAQ's, training plans, and any other materials needed to maximize system uptime  Create status reports, dashboards, Pareto charts, and other analyses to show key metrics  Record and document system performance, issues, and suggestions for improvement We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Ability to work onsite Friday-Sunday 4:00pm-4:00am  Continuity test (must describe what it is/what it tests for and how to do it - ideally have recent experience with it)  Command Line Interface (must describe what it is/how its used - ideally have experience with it) Experience servicing, troubleshooting, maintaining complex electro-mechanical systems  Familiarity with software systems, especially Linux, R-Viz, Plot Juggler, and ROS  Experience with command line interface on PC systems (Linux)  Robots and Automation servicing experience  Familiarity with Jira Service Management for issue ticketing, reporting, and tracking  Experience in deploying and integrating cloud-based platforms with warehouse and manufacturing management systems  Experience soldering (through hole and surface mount)  Experience training others (company and customer personnel)  Experience operating in a VR environment  Familiarity with Unity or other video game engines and SteamVR null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.