Job Description

Why Northwest Health?

We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

Team members across our organization enjoy working in team environments and making a difference in the health and well-being of the patients they serve. Their efforts are rewarded through numerous recognition programs and our affiliates also offer team member benefits, including:

Competitive compensation Paid time off plans for vacations, holidays and illness Health insurance, including coverage for medical, dental, vision and prescription drugs 401(k) retirement plan Education & student loan assistance Life and disability insurance Flexible spending accounts

About Northwest Arkansas

Northwest Arkansas is one of the fastest growing and most dynamic regions in America—a perfect blend of urban sophistication and small town charm.  If you aren’t local and haven’t already discovered this, check out www.northwestarkansas.org to see why NWA keeps winning awards as a best place to live!

 

 

Job Summary 

The Supervisor, Emergency Department is responsible for supervising and coordinating nursing care within the Emergency Department, ensuring optimal patient flow, quality care, and adherence to policies and procedures. This role serves as a clinical resource, providing professional leadership and operational coordination to support the department's mission and vision. The Supervisor works collaboratively with staff and leadership to enhance patient outcomes, staff engagement, and operational efficiency. 

Essential Functions

Supervises and evaluates nursing care delivery in the Emergency Department, ensuring adherence to the nursing process, medical care plans, and departmental policies. Supports onboarding, leadership development, and training programs for department staff, assisting managers and directors with in-service education on relevant topics. Monitors patient flow, turn-around-times, and staff performance to identify and implement process improvements that reduce delays and enhance care delivery. Performs regular rounding on patients and staff in the Emergency Department to address concerns, provide support, and ensure high standards of care. Identifies and addresses staffing needs for oncoming shifts, taking proactive steps to secure adequate coverage and maintain continuity of care. Acts as a clinical resource for staff, providing guidance and support for complex patient care situations. Reports problems or issues encountered during the shift to the appropriate Manager, Director, or Administrator on Call in a timely and accurate manner. Assists department leadership with program development, event planning, and other initiatives to support team engagement and departmental goals. Prioritizes data collection and documentation activities based on patient condition and departmental priorities, ensuring compliance with policies and procedures. Performs other duties as assigned. Complies with all policies and standards.

Qualifications

Associate Degree in Nursing required Bachelor's Degree in Nursing preferred 2-4 years of clinical nursing experience in emergency care required 0-1 years of previous leadership or supervisory experience required

Knowledge, Skills and Abilities

Strong clinical knowledge of emergency nursing practices and workflows. Effective leadership and interpersonal skills to engage, mentor, and guide nursing staff. Ability to analyze and improve patient flow and operational processes. Proficiency in managing staffing and resource allocation to meet departmental needs. Strong communication skills to collaborate with interdisciplinary teams and resolve conflicts effectively. Knowledge of regulatory and accreditation standards applicable to emergency services.

Licenses and Certifications

RN - Registered Nurse - State Licensure and/or Compact State Licensure required BCLS - Basic Life Support required ACLS - Advanced Cardiac Life Support required PALS - Pediatric Advanced Life Support preferred CEN - Certified Emergency Room Nurse preferred TNCC - Trauma Nursing Core Course preferred ENPC - Emergency Nursing Pediatric Certification preferred

INDNUR