Be the Best at Getting Better Join over Hartford HealthCare colleagues who make a difference every day What We OfferCareer growth and movement opportunities within our network On going education and training Robust Benefits Package Special Interest Groups Referral Bonus Program top leader number of employee referrals in the industryWellness ProgramsEmployee Discount Programs Supportive culture Awards Recognition Flexible Scheduling Rewarding CompensationK with company matchClinical specialty opportunitiesYour ImpactIn this role as the Logistics Care Bed Manager you will place all patient admissions and transfer activity while monitoring capacity both currently and prospectively in all HHC facilitiesYour Role middot facilitating continuous throughput of patients from all points of entry within the Hartford HealthCare system by utilizing effective verbal communication reviewing technology that supports patient placement activities and swift clinical decision making middot Acts as the liaison between all points of entry ED PACUOR direct admissions transfers from other facilities the Administrator on Call clinical leadership and physicians throughout the organization middot The position applies nursing knowledge derived from education and experience as the foundation for clinical triage and placement decisions and communications Reports to the Manager of Bed ManagementKey Areas of ResponsibilitiesPatient Throughputmiddot Be point of contact to communicate with physicians and nurses throughout the organization to include the Hartford Central and East Regions regarding emergency elective and direct admissions and transfers and availability to support timely placementmiddot Effectively manage all the bed resources for Hartford HealthCare to support inpatient demandmiddot Triage clinical needs of all patients to assure appropriate timely bed assignment through collaboration with physician leadership and clinical management middot Increase effective bed capacity by identifying barriers in bed assignment processes and collaborate with clinical management in the resolution of these issuesmiddot Documents and reports on timeliness of patient placement activities and issues of concern related to efficient throughputmiddot Provides necessary education to the clinical workforce on the use of the electronic patient placement systemmiddot Evaluates clinical need of patient transfer activity associated with bed management needsmiddot Identifies clinical priorities in relation to the bed assignment process in collaboration with the physicians ED PACU and OR staff and the Medical Director of the Transfer Center middot Develop effective relationships with EVS and Transport staff to support efforts to enhance patient flow and bed managementmiddot Ensures that the desired clinical outcomes are achieved through cost effective and efficient processes middot Achieve seamless delivery of services by appropriately involving colleagues physicians nurses and other staff to ensure commitment communication and cross functional linkagemiddot Work alongside physicians and clinical leadership in the communication of clinical issues that arise related to patient placementflowmiddot Oversees clinical information systems that support bed placement to ensure accountability for operational effectivenessmiddot Ensures successful and consistent execution of Hartford HealthCare and individual hospitalrsquos policies and procedures middot Articulates organizational vision and utilizes resources to ensure staff commitment to organization objectivesmiddot Provides leadership and accomplishing objectives through innovation Organizational Objectivesmiddot Implements and monitors clinically and fiscally responsive organizational philosophies goals and objectives to address specific issues and support throughput effortsmiddot Ensures that continuous performance improvement forms a basis for efficient patient throughputmiddot Ensures that all clinical services work in synergy within the organization to support efficient delivery of caremiddot Communicates and ensures adherence to practices and procedures that are consistent with individual hospital and organizational policies and strategiesmiddot Provides vision and leadership within the organization that builds upon a collaborative environment to support ongoing throughput efforts and improvementsFiscal Managementmiddot Evaluates all throughput and bed resource utilization for potential implementation of cost effective changesmiddot Reviews urgency of transfer activity to each individual hospital related to pending insurance authorization processesmiddot In conjunction with hospital leadership develops implements and monitors systems to ensure cost effective quality decisions are being madeClinical Resourcemiddot Engages clinical management to assist with clinical consultation in relation to patient needs related to bed management processesmiddot Triages clinical needs of patients related to bed availability to assure the appropriate resources are utilized to support bed management activitiesmiddot Collaborates with clinical management in the identification of patient needs related to changes in clinical condition emergent transfers and trauma calls associated with bed management activitiesplacement effortsmiddot Effectively maintains point of clinical contact with outside referral sources to secure clinical information regarding pending transfer activity and resultant patient placement needs Organizational Leadershipmiddot Collaborates with clinical leadership and management to define reduce and eliminate barriers within the system which may negatively effect patient throughputefficient delivery of caremiddot Participates in the identification and implementation of strategic efforts to support patient throughput by influencing unit management and championing projectsmiddot Supports unitdepartment management in the facilitation of inter and intra unit problem resolutionmiddot Promotes the organization to all customers by interpreting and communicating Hartford HealthCarersquos mission and values acting as a loyal supportive and informed spokesperson for the organizationmiddot Actively participates in and contributes to meetings and organizational initiatives with hospital and organizational leadershipmiddot Provides valid timely and effective feedback to unitdepartment leadership as to the management performance related to patient throughputmiddot Collaborates with senior leadership in regard to issues related to off shift activity and patient placementbed availabilityCustomer Satisfactionmiddot Ensures the smooth functioning of the bed management process in order to reduce wait times and avoid unnecessary movement of patients middot Ensures the confidentiality of appropriate patient staff and management data is maintainedmiddot Models customer service standards and demonstrates value for all people in the work environmentmiddot Effectively models and upholds a customer service orientation with staff to meet the legitimate needs of all internal and external customersmiddot In collaboration with management ensures that customer relations standards reflecting excellence consistent with organizational policy for internalexternal customers are appropriately metmiddot In conjunction with hospitalorganizational leadership establishes and manages a system to measure the effectiveness of issues that impact patient throughput Resource Managementmiddot Maintains a strong working knowledge of all applicable computer systems that will affect and support bed placement and transfer activitiesmiddot Demonstrates a strong ability to multitask by utilizing multiple computer systemsBe the Best at Getting Better Join over Hartford HealthCare colleagues who make a difference every day What We OfferCareer growth and movement opportunities within our network On going education and training Robust Benefits Package Special Interest Groups Referral Bonus Program top leader number of employee referrals in the industryWellness ProgramsEmployee Discount Programs Supportive culture Awards Recognition Flexible Scheduling Rewarding CompensationK with company matchClinical specialty opportunitiesYour ImpactIn this role as the Logistics Care Bed Manager you will place all patient admissions and transfer activity while monitoring capacity both currently and prospectively in all HHC facilitiesYour Role middot facilitating continuous throughput of patients from all points of entry within the Hartford HealthCare system by utilizing effective verbal communication reviewing technology that supports patient placement activities and swift clinical decision making middot Acts as the liaison between all points of entry ED PACUOR direct admissions transfers from other facilities the Administrator on Call clinical leadership and physicians throughout the organization middot The position applies nursing knowledge derived from education and experience as the foundation for clinical triage and placement decisions and communications Reports to the Manager of Bed ManagementKey Areas of ResponsibilitiesPatient Throughputmiddot Be point of contact to communicate with physicians and nurses throughout the organization to include the Hartford Central and East Regions regarding emergency elective and direct admissions and transfers and availability to support timely placementmiddot Effectively manage all the bed resources for Hartford HealthCare to support inpatient demandmiddot Triage clinical needs of all patients to assure appropriate timely bed assignment through collaboration with physician leadership and clinical management middot Increase effective bed capacity by identifying barriers in bed assignment processes and collaborate with clinical management in the resolution of these issuesmiddot Documents and reports on timeliness of patient placement activities and issues of concern related to efficient throughputmiddot Provides necessary education to the clinical workforce on the use of the electronic patient placement systemmiddot Evaluates clinical need of patient transfer activity associated with bed management needsmiddot Identifies clinical priorities in relation to the bed assignment process in collaboration with the physicians ED PACU and OR staff and the Medical Director of the Transfer Center middot Develop effective relationships with EVS and Transport staff to support efforts to enhance patient flow and bed managementmiddot Ensures that the desired clinical outcomes are achieved through cost effective and efficient processes middot Achieve seamless delivery of services by appropriately involving colleagues physicians nurses and other staff to ensure commitment communication and cross functional linkagemiddot Work alongside physicians and clinical leadership in the communication of clinical issues that arise related to patient placementflowmiddot Oversees clinical information systems that support bed placement to ensure accountability for operational effectivenessmiddot Ensures successful and consistent execution of Hartford HealthCare and individual hospitalrsquos policies and procedures middot Articulates organizational vision and utilizes resources to ensure staff commitment to organization objectivesmiddot Provides leadership and accomplishing objectives through innovation Organizational Objectivesmiddot Implements and monitors clinically and fiscally responsive organizational philosophies goals and objectives to address specific issues and support throughput effortsmiddot Ensures that continuous performance improvement forms a basis for efficient patient throughputmiddot Ensures that all clinical services work in synergy within the organization to support efficient delivery of caremiddot Communicates and ensures adherence to practices and procedures that are consistent with individual hospital and organizational policies and strategiesmiddot Provides vision and leadership within the organization that builds upon a collaborative environment to support ongoing throughput efforts and improvementsFiscal Managementmiddot Evaluates all throughput and bed resource utilization for potential implementation of cost effective changesmiddot Reviews urgency of transfer activity to each individual hospital related to pending insurance authorization processesmiddot In conjunction with hospital leadership develops implements and monitors systems to ensure cost effective quality decisions are being madeClinical Resourcemiddot Engages clinical management to assist with clinical consultation in relation to patient needs related to bed management processesmiddot Triages clinical needs of patients related to bed availability to assure the appropriate resources are utilized to support bed management activitiesmiddot Collaborates with clinical management in the identification of patient needs related to changes in clinical condition emergent transfers and trauma calls associated with bed management activitiesplacement effortsmiddot Effectively maintains point of clinical contact with outside referral sources to secure clinical information regarding pending transfer activity and resultant patient placement needs Organizational Leadershipmiddot Collaborates with clinical leadership and management to define reduce and eliminate barriers within the system which may negatively effect patient throughputefficient delivery of caremiddot Participates in the identification and implementation of strategic efforts to support patient throughput by influencing unit management and championing projectsmiddot Supports unitdepartment management in the facilitation of inter and intra unit problem resolutionmiddot Promotes the organization to all customers by interpreting and communicating Hartford HealthCarersquos mission and values acting as a loyal supportive and informed spokesperson for the organizationmiddot Actively participates in and contributes to meetings and organizational initiatives with hospital and organizational leadershipmiddot Provides valid timely and effective feedback to unitdepartment leadership as to the management performance related to patient throughputmiddot Collaborates with senior leadership in regard to issues related to off shift activity and patient placementbed availabilityCustomer Satisfactionmiddot Ensures the smooth functioning of the bed management process in order to reduce wait times and avoid unnecessary movement of patients middot Ensures the confidentiality of appropriate patient staff and management data is maintainedmiddot Models customer service standards and demonstrates value for all people in the work environmentmiddot Effectively models and upholds a customer service orientation with staff to meet the legitimate needs of all internal and external customersmiddot In collaboration with management ensures that customer relations standards reflecting excellence consistent with organizational policy for internalexternal customers are appropriately metmiddot In conjunction with hospitalorganizational leadership establishes and manages a system to measure the effectiveness of issues that impact patient throughput Resource Managementmiddot Maintains a strong working knowledge of all applicable computer systems that will affect and support bed placement and transfer activitiesmiddot Demonstrates a strong ability to multitask by utilizing multiple computer systemsQualifications Externalmiddot Education Baccalaureate Degree in Nursing is preferred middot Experience Minimum of years diversified clinical experience preferably intensive careemergency department nursing with a minimum of years of clinical experience strongly recommended and preferred middot Licensure Certification Registration Current CT RN Nursing licenseKnowledge Skills and Ability Requirementsmiddot Demonstrated ability to direct and triage in a highly fluid dynamic operational environmentmiddot Demonstrated ability to manage multiple priorities and assess and triage clinical critical patient needsmiddot Excellent prioritization and communication skillsmiddot Demonstrated excellence in critical thinking communications and conflict resolution skillsmiddot Demonstrated ability to implement support and effectively monitor change requiredmiddot Ability to collaborate with all layers of the managementadministrative teams within Hartford HealthCareQualifications Externalmiddot Education Baccalaureate Degree in Nursing is preferred middot Experience Minimum of years diversified clinical experience preferably intensive careemergency department nursing with a minimum of years of clinical experience strongly recommended and preferred middot Licensure Certification Registration Current CT RN Nursing licenseKnowledge Skills and Ability Requirementsmiddot Demonstrated ability to direct and triage in a highly fluid dynamic operational environmentmiddot Demonstrated ability to manage multiple priorities and assess and triage clinical critical patient needsmiddot Excellent prioritization and communication skillsmiddot Demonstrated excellence in critical thinking communications and conflict resolution skillsmiddot Demonstrated ability to implement support and effectively monitor change requiredmiddot Ability to collaborate with all layers of the managementadministrative teams within Hartford HealthCare