Evergreen Health At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community . The RN Case Manager performs a wide variety of duties and responsibilities in a manner that places emphasis on developing and coordinating individualized patient care services. As part of the essential functions of this role, the RN Case Manager: + Provides nursing support and care management services to patients presenting for injectable medications, including coordination of medication delivery, ensuring that required lab work is complete, and scheduling and arranging follow-up appointments + Identifies and/or develops injection education and supportive interventions to increase patients' skills and confidence in managing their health, including regular assessment of progress and setbacks, goal setting, and relapse prevention support + Educates patients, including medication administration, storage, safety, responsibilities, expectations, and patient treatment agreements + Assists with patient medication refills and complying with NYS PMP (I-STOP) regulations + Acts as a liaison with pharmacy; completes and assists in prior authorizations + Resolves patient problems and needs by utilizing multidisciplinary team strategies + Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations + Acts as the liaison to Erie County Department of Health, New York State Department of Health and other public health entities relating to patient treatment, follow-up of care, and surveillance; maintains records, prepares reports, and composes correspondence relative to the work + Instructs and informs nurses regarding nursing practice in accordance with relevant policies and guidelines; works directly with nursing staff to provide guidance and education, including facilitation of learning by using assessment and evaluation strategies + Helps to ensure that all nursing staff receive required and recommended trainings necessary to provide testing, referral, administration, and/or referral to treatment, related documentation, and any necessary follow-up or required reporting/surveillance + Acts as an advocate for the patient in all activities, including nursing assessments, care coordination, care plan development, and communication + Educates patients in chronic disease management based on evidence-based protocols + Develops and implements care plans and provides intense education for medically complex patients, including developing interventions to address gaps in care and monitoring patients' response to interventions + Completes transition of care (TOC) follow-up and regulatory requirements. Qualified Candidate will have a current license as an Registered Nurse in New York State; Bachelor of Science in Nursing (BSN) OR a documented plan to complete a BSN within NYSED's RN BSN requirement timeframe OR Associate degree with degree/license dates meeting NYSED’s exemption requirements; Basic Life (BLS) Certification required; at least (3) year of experience working in an medical office setting, in an HIV/AIDS or other infectious disease practice preferred; candidate must have familiarity with computers and MS Office software (Outlook, Word), with EMR software (Medent) preferred; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential. Job Type: Full-time Required license: Registered Nurse in New York State Required Education: Bachelor of Science in Nursing (BSN) OR a documented plan to complete a BSN within NYSED's RN BSN requirement timeframe OR Associate degree with degree/license dates meeting NYSED’s exemption requirements Required certification: Basic Cardiac Life Support (BCLS) What Evergreen Health Offers You: + Multiple comprehensive medical health insurance plans for you to choose from + Dental and Vision coverage at no cost to you + Paid Time Off package that equals 4 weeks of time in your first year + 403b with a generous company match + No weekends, no on-call + Paid parking or monthly metro pass + Professional development opportunities + Paid lunch breaks