Job description:
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.
Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.
Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our operation is built on the way teams' bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.
Join us in the Amazon Reliability Maintenance Engineering (RME) team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.
Purpose of job
Amazon is a global leader seeking a passionate people developer and team builder to shape the future of our Reliability Maintenance Engineering (RME) organization. As a Building & Mechanical Systems Manager, your primary focus will be nurturing talent, coaching technical specialists, and creating an environment where team members can reach their full potential. While we operate in the context of sustainable building operations and mechanical systems, your success will be measured by your ability to inspire, mentor, and grow a diverse team of specialists. You'll foster a culture of continuous learning, empower your team members in their career development, and build strong collaborative relationships across our global network. The role combines people leadership with technical oversight, emphasizing the human elements that make our reliability maintenance coordination successful.

Key job responsibilities
People Leadership & Development:
• Build, coach, and empower a high-performing team by creating clear career paths, providing regular feedback, and identifying growth opportunities for each team member
• Foster an inclusive environment where diverse perspectives are valued and team members feel empowered to innovate and contribute
• Drive a culture of continuous learning and development, implementing mentorship programs and skill-building initiatives
• Champion regular coaching sessions, career development discussions, and personal growth plans for all team members
• Lead by example in demonstrating Amazon's Leadership Principles and creating a positive team culture

Team Operations & Excellence:
• Design and implement people-centric strategies for the global RME BBM control tower, focusing on team empowerment and clear role definition
• Establish collaborative meeting rhythms that promote knowledge sharing, team bonding, and collective problem-solving
• Create development paths that align individual strengths with organizational needs
• Build strong relationships across teams and facilitate cross-functional collaboration opportunities

Performance & Growth:
• Implement supportive performance management processes that focus on individual growth and team success
• Develop and nurture talent through regular recognition, constructive feedback, and career advancement opportunities
• Create metrics that measure both team engagement and operational excellence
• Guide the team in building effective vendor and stakeholder relationships through strong interpersonal skills

Quality & Process Enhancement:
• Empower team members to contribute to and improve SOPs through their insights and experiences
• Support the team in developing and maintaining quality standards while encouraging innovation
• Enable collaborative decision-making in budget management and resource allocation
• Foster knowledge sharing and best practice adoption across global RME teams