Description Want to help Earth’s most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon’s brand. About Transportation, Risk and Compliance (TRC) We provide Amazon’s transportation programs assurance that Amazon and our third-party managed network carriers operate in a manner compliant with highest risk transportation, contractual, legal, regulatory, and policy requirements. We drive adoption and implementation of pragmatic and scalable risk management solutions to enable business growth. We protect Amazon’s brand by partnering with internal and external teams to proactively measure leading risk indicators. We shape risk mitigation strategies with informed and data-driven assessments. Key job responsibilities - Own the deep dive of senior leadership escalations - Maintain regional enforcement plans - Funnel enforcement recommendations for all TRC teams - Provide deep dive support for active litigation and regulatory outreach - Support investigations - Propose policy updates - Report on trends, emerging risks, and recommendations realized through operational workstreams A day in the life Investigating and deep diving reported/detected violations of law, regulation, and program policy. Using the results of those investigations to influence the work of other teams to mitigate any gaps that are surfaced. Reporting trends and risk of non-compliance to our business stakeholders to give them early visibility to issues that will impact their operations. You will also work closely with legal teams to ensure our policies are reflective of our real-world practice and ensure our enforcement strategies are informed by law and policy. About the team The TRC Escalations Program strives to mitigate the impact of escalations to Last Mile (LM) by providing guidance on patterns of non-compliance. Our goal is to drive towards a stronger culture of compliance with our business and carrier partners. Specific team responsibilities include: 1) owning the deep dive of senior leadership escalations, 2) maintaining regional enforcement policy, 3) funneling recommendations for all TRC teams, 4) providing deep dive support for active litigation and regulatory outreach, 5) supporting investigations, 6) proposing program policy updates, and 7) reporting on trends, emerging risks, and recommendations realized through operational work-streams. Basic Qualifications - Bachelor's degree or equivalent - 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience - Experience handling confidential information Preferred Qualifications - 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience - Professional auditing qualification, or similar risk or compliance credentials - Experience with SQL and Excel - Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.