Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are proud to deliver best-in-class payment technology and software solutions.
Global Payments is dedicated to providing the most reliable and technologically innovative solutions for any business seeking to develop a comprehensive package of services for accepting transactions with debit, credit, or prepaid cards. In Greece, we conduct business through our joint venture with the National Bank of Greece, NBG Pay. NBG Pay provides customers with an innovative, cost effective and secure payment solution to grow their business. Services include the authorization, clearing, and settlement of credit, debit and prepaid card transactions between cardholders and merchants.
Join us at a modern fintech company pioneering a new era of payment technologies.
We are currently seeking an experienced and competent Risk Investigator in Athens, Greece.
Summary of the Role: Mitigate potential loss by proactively identifying and mitigating violations in merchant’s processing and reporting findings. Work involves reviewing reports from various sources and escalated cases from Risk Analysts to determine potential loss and recover that loss. Responsible for identifying trends and future mitigation strategies. Report on losses and trends to business leaders and external organizations.
What Part Will You Play?
Analyze various reports, financial statements, bank records, and other sources to identify fraud or other instances of financial crime.
Shifts through large amounts of data to isolate pertinent information and determine accounts that need further investigation.
Utilizes numerous internal and external resources to identify ID theft, fraud, money laundering, collusion, bust out and other nefarious activities.
Performs comprehensive investigations and research to calculate the potential loss / exposure associated with the account.
Works with Financial Institutions, legal departments and Industry contacts to recover funds.
Write investigative summaries for all levels of leadership, law enforcement and regulators.
Provide post-mortem analysis of cases and make recommendations to prevent future losses.
Partner with Internal departments to collect or distribute sensitive information regarding merchant accounts.
Update internal systems with investigation findings and resolutions.
Stay up to date on fraud trends through continuous education via industry conferences, training courses and periodical reviews.
Maintain a working knowledge of all Risk related card brand rules and regulations and AML guidelines.
Identify and file suspicious activity reports with regulatory agencies.
Work with external partners to reach resolutions on non-direct accounts that are identified as problematic.
Prepare reports for governing Institutions and agencies (Sponsor Banks, local government, Audit)
Performs other related duties as required
What We're Looking For
University Degree in business administration, economics, accounting or related quantitative field
2+ years of relevant professional experience in card payment processing or risk monitoring preferably within a fintech, payment institution or bank
Fluency in Greek and English: Excellent written and spoken skills in both languages
Meticulous and accurate, with strong organisation and communication skills
Comfortable working in a fast paced environment, with excellent organisation around critical deadlines
Ability to use professional knowledge in optimizing business outcomes, system settings and processes
Highly numerical and analytical mindset (investigative, creative, logical, problem solving, technical knowledge)
Strong computer skills, in particular: MS Excel, MS Access, MS Word, MS Power Point
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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.