**About the Role** We are seeking a talented and experienced Specialist expert in Fraud domain to join our NA ASR team. In this role, the candidate will play a pivotal role in safeguarding the integrity of our operations, improving customer experiences, and protecting our organization against fraudulent activities. The ideal candidate will possess a keen eye for detail, strong analytical skills, and a deep understanding of fraud detection methodologies. **\-\-\-\- What the Candidate Will Do ----** 1. As a part of NA ASR team, you will respond to and investigate fraud-related escalations raised by customers and internal teams. Analyze these incidents to identify trends and patterns, and develop strategies to mitigate future occurrences 2. Can take up ad-hoc tasks and provide valuable results 3. Provide accurate, valid and complete information by using the right methods/tools 4. The candidate will be responsible for closely reviewing existing SOPs and identifying potential weaknesses or vulnerabilities that could be exploited by fraudulent actors. They will work to enhance and refine these procedures to ensure a more robust defense against fraud 5. Develop a deep understanding of various fraud techniques and tactics used by malicious actors. Regularly update knowledge and proactively share insights with the team to better anticipate and counteract evolving fraud methods 6. Able to multitask and meet the responsibilities for the day by achievement of targets on a monthly basis 7. Able to suggest and make recommendations for process improvements/changes **\-\-\-\- Basic Qualifications ----** 1. **Clear communication:** You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate useful insights, documenting findings, conveying insights, and collaborating with different teams 2. **Exploration:** The ability to self-serve, investigate and get the data we require will make you much more effective in this role. Self-starter demeanor is a must! 3. **Attention to detail with swift execution:** We need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength 4. **Problem Solving:** Strong problem-solving skills, Excel skills, and ability to make independent decisions 5. **Fraud Expertise:** Demonstrated experience in fraud detection, prevention, or investigation, with a proven track record of identifying and addressing fraudulent activities 6. **Analytical Skills:** Strong analytical skills to assess complex data, spot anomalies, and draw conclusions from various data sources 7. **Logical Thinking:** The ability to think critically and logically when assessing fraud scenarios, identifying potential threats, and formulating effective strategies to counter them 8. **Adaptability:** Be open to adapting to new challenges, keeping up to date with the latest fraud trends and adjusting strategies accordingly 9. **Teamwork:** Collaborate effectively with various teams and departments, as fraud prevention often requires cross-functional efforts **Flexibility:** Willingness to work in shifts (rotating day/night shifts, rotating weekend offs -- total working hours will be 40 hours a week, 5 days, 8 working hours each day) **\-\-\-\- Preferred Qualifications ----** 1. A bachelor's degree from any field is preferred 2. Minimum 1+ years of work experience in the fraud investigation domain is preferred 3. Extensive experience dealing with different markets (countries) and having a good understanding of cultural differences is preferred 4. Have experience in payments and accounts fraud 5. Have worked in identifying fraud patterns and ways to minimize them Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).