The application window is expected to close on:7/7/2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Other U.S. locations will be considered; East Coast time zone is highly preferred and given priority.

Meet The Team:

At Cisco, safety and security are at the heart of everything we do. Cisco’s Global Corporate Security team is dedicated to protecting our employees, property, physical assets, and revenue. We ensure our teams and partners operate in a secure environment while maintaining business continuity.

The Global Monitoring Center (GMC) is a centralized command and communications hub, operating 24/7/365 to monitor, evaluate, and respond to potential risks. Using best-in-class technology, the GMC proactively identifies threats that could impact Cisco’s people, assets, or operations. We collaborate across teams to minimize disruptions and uphold Cisco’s brand reputation.

As a part of this team, you’ll play a crucial role in delivering quick responses and proactive measures to safeguard Cisco employees and assets worldwide.

Your Impact:

As a Global Monitoring Center Specialist, you’ll be at the forefront of identifying and responding to events that could affect Cisco’s global operations. You’ll analyze data, investigate incidents, and collaborate with partners to ensure a safe and secure environment for all Cisconians.

Responsibilities Include:

Monitoring internal systems, external data, and open-source information to identify potential security risks. Performing first-level reviews and triaging incidents to assess their potential impact on employees, assets, or operations. Communicating physical security and safety incidents to partners with urgency and accuracy, following GMC Standard Operating Procedures (SOPs). Supporting additional tasks, including research, administrative, and investigative efforts, as needed. Generating detailed incident reports and keeping documentation up-to-date with the latest information. Tracking employee travel to high-risk locations and ensuring pre-travel security requirements are met.

Minimum Qualifications:

2+ years of experience in a Global Security Operations Center or similar environment OR 4+ years of experience in a physical security role. Outstanding verbal and written communication skills. Ability to prioritize tasks effectively in a fast-paced environment. Ability to work independently and as part of a team. Flexibility to work outside regular hours as needed to support major incidents or provide shift coverage.

Preferred Qualifications:

Strong critical thinking and problem-solving skills. A customer-focused attitude with a passion for service excellence. Experience in high-tech environments and an eagerness to learn new tools and processes. Self-motivated and comfortable working in a remote, collaborative team environment. Willingness to travel occasionally, including international trips, to support Cisco events or GMC operations on-site.

#WeAreCisco:

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.