Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Track Lead will own the strategic direction, operational execution, and continuous improvement of the Digital Transformation and Change Management (DTCM) and Digital Growth & Innovation (DGI) courses under the RISE programme. The role involves strategic leadership, content oversight, close management of programme operations, and leveraging external training resources to deliver exceptional learning experiences.

Key responsibilities:

Define and drive the strategic direction to ensure course quality and relevance, learner
satisfaction, and strong learning outcomes.Be the product owner for the DTCM and DGI courses, taking full accountability for
achieving key programme metrics, including survey scores and overall programme
success.Lead strategic initiatives such as end-to-end content management, including curriculum
revamps, updating course module content to ensure real-world relevance, and
continuous improvement of content in partnership with trainers that deliver the
content.Source, onboard and manage relationships with a team of external and internal trainers
and coaches for content delivery and programme operations, ensuring excellence in
programme execution.Source, onboard and manage relationships with industry leaders to maintain a healthy
pipeline of Capstone project partners.Manage day-to-day programme operations including resolving learner issues,
coordinating trainers, and working closely with internal operations teams.Provide performance management feedback and guidance to trainers, coaches and
operations specialists.Continuously monitor programme effectiveness through feedback, data analysis, and
reporting to senior management and stakeholders.Track and maintain overall programme budget and financial sustainability.If needed and relevant, conduct and lead training sessions for specific classes, ensuring
exceptional quality and effectiveness.Support overall business development efforts for RISE and BCG U.

What You'll Bring

8+ years of experience in consulting, project/programme management, operations
leadership or strategic roles, ideally in digital transformation, innovation or related
fieldsProven track record of managing complex initiatives, ideally within learning and
development or strategic capability-building contextsExperience in developing and/or delivering training content ideally for adult learners,
bonus if you have trained other trainersStrategic thinker with strong problem-solving and organizational skills and the ability to
manage multiple initiatives simultaneouslyExperience managing external vendors, partners, or trainersDigitally fluent, comfortable navigating digital tools and platforms such as MS Office,
CRMs (e.g. Hubspot), project management (e.g. Asana, Trello, etc)Dedicated team player and take strong ownership in work

Who You'll Work With

Global RISE Senior Director for BCG UThe broader BCG U Leadership TeamDTCM/DGI Track SpecialistAdjunct trainers (external & internal)Adjunct coaches (external & internal)Broader RISE teams across Learner Acquisition, Marketing, Learner Experience and Operations

Additional info

You are good at-

Strategic programme leadership with strong Project Management Office (PMO) and
execution skills.Developing and delivering teaching content for in-person and online classes, particularly
for adult learnersOperational excellence, capable of managing complex programmes and multiple
stakeholder groups simultaneously.Relationship management, to coordinate and build strong relationships with internal and
external trainers and coaches, as well as corporate industry partners. to deliver impactful
learning outcomes.Data-driven decision-making and analytical problem-solving.Excellent interpersonal and communication skills, with the ability to connect with RISE
learners and provide excellent customer management and customer service.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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