Our client, a leader in technology solutions, is seeking a RightFax Operations Engineer to join their team. As a RightFax Operations Engineer, you will be part of the Production Operations team supporting the EFT Platform Fax Operations. The ideal candidate will have strong analytical skills, excellent troubleshooting abilities, and effective communication skills which will align successfully in the organization. **Job Title:** RightFax Operations Engineer **Location:** Charlotte, NC (Additional Locations considered: Dallas, TX, Chandler, AZ, Iselin, NJ) **Pay Range:** Competitive **What's the Job?** + Maintain and support the RightFax and other fax systems in a Production Operations environment. + Handle application installation, upgrades, and vulnerability management. + Manage incidents and changes effectively, ensuring minimal disruption to services. + Perform migrations between fax systems and troubleshoot complex issues. + Monitor system performance and observability to ensure optimal operations. **What's Needed?** + 2+ years of experience with Enterprise level support, particularly with RightFax and fax systems. + Strong analytical, troubleshooting, and communication skills. + Experience in incident and change management processes. + Familiarity with scripting languages such as SQL, VBScript, or PowerShell. + Knowledge of Windows Server, Telephony, SIP, T.38, and Active Directory. **What's in it for me?** + Opportunity to work with cutting-edge technology in a dynamic environment. + Collaborative team culture that values diverse perspectives. + Professional growth and development opportunities. + Engagement in meaningful projects that impact the organization. + Access to a supportive network of professionals in the field. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.