**What you'll bring to the team** Are you looking for an exciting, fun-filled role in a world-famous theme park? Alton Towers Resort is on the lookout for enthusiastic colleagues to join our team as **Ride Hosts** ! **About the Role:** As a **Ride Host** , you’ll be the face of Alton Towers Resort, ensuring all our guests have a magical and safe experience. You’ll be responsible for assisting with the smooth running of our world-class rides, helping to create memories for families, friends, and thrill-seekers! **Your key responsibilities will include:** + Working on our rides and attractions with a focus on safety and efficiency + Engaging with guests to provide exceptional customer service + Assisting with guest queries and ensuring their needs are met + Managing queues, helping guests access rides safely, and ensuring everyone follows safety procedures + Reporting any operational issues or incidents to the operator + Support in daily presentational duties of our rides and attractions **Why join us?** + **Full time Mon-Fri availability required.** + **A fun, dynamic environment** : Be part of the magic in one of the UK’s most thrilling attractions. + **Exclusive colleague perks** : Enjoy free tickets, discounts on food and retail, and other fantastic employee benefits at Merlin Entertainments attractions worldwide. **Qualifications & Experience** **About You:** We’re looking for individuals who are: + Friendly and approachable with excellent communication skills + Enthusiastic and willing to create a positive guest experience + Comfortable working in a fast-paced, outdoor environment + Ready to take on responsibility and ensure health and safety standards are met + Able to work by themselves and as part of a team + A head for heights would be beneficial + No previous experience is necessary! We provide full training to all team members. **Benefits** + Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world + 40% discount online off LEGO + 25% discount in our on-site retail shops and restaurants + Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel + Ongoing training and development opportunities + Plus, many more... Submit a Referral (https://seasonalcareers-uk-merlinentertainments.icims.com/jobs/6155/ride-host/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883) **Location (Country-County-City)** _UK-Staffordshire-Stoke-on-Trent_ **Job ID** _2024-6155_ **Employment Type** _Guaranteed Hours (Europe Only)_ **Offer/Contract Type** _Fixed End Date/Seasonal_ **Location Name** _Alton Towers Resort_