Your Impact

The Reverse Logistics Analyst will deliver operational results and lead initiatives, relating to the effective and efficient flow of merchandise through the reverse logistics network.  By supporting an integrated strategy of Process, Prevention and Recovery of appliances and general merchandise, the Reverse Logistics Analyst reduces costs and increases efficiency within the supply chain by optimizing network design and flows and evaluating and assessing supply chain partners and inventory buyers. In addition, this individual will create models and perform analysis to make recommendations for optimizing and developing network wide processes and disposition methods.

What You Will Do

Responsible for the day-to-day functions within the returns and reverse logistics network and collaborate closely with Supply Chain facilities

Develops reporting metrics and presents data with a clear point of view so that insights can be used to help drive recovery and reverse logistics business strategy

Optimizes recovery and profitability by maintaining and improving sustainable operational processes, and external partnerships

Performs industry benchmarking to ensure that Lowe’s has a best-in-class reverse logistics network

Executes the analysis for the end-to-end process of reverse logistics

Executes project plans for the launch of new programs, features and strategies

Makes recommendations for contract and process changes to improve damage rates, vendor contribution and overall recovery rates for Lowe’s

Partners with key internal and external partners to innovate in customer experience, operational excellence, and environmental sustainability initiatives

Coordinates with a cross-functional team consisting of operations, accounting, legal, technology, procurement, merchandising, analytics, and inventory management

Drives efficiency and effectiveness of external vendors that support the Reverse Logistics network and ensure that all services and key performance metrics are achieved

Minimum Qualifications

Bachelor's degree in Business, Engineering, Operations, Logistics, or similar field with analytical bias, or equivalent combination of education and experience.

4 years of experience across the supply chain (transportation, distribution centers, planning, inventory fulfillment)

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com

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Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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