About the Role: Grade Level (for internal use): 13 The Role: We are seeking a results-driven leader to join our team as the Revenue Transformation Architect. In this pivotal role, you will lead the transformation of processes, focusing on mapping, optimizing, and automating workflows related to renewals and new business to start. By designing and implementing scalable solutions, you will enhance operational efficiency, reduce manual intervention, and accelerate revenue realization. Your work will directly support the implementation of a streamlined revenue operations model, fostering a single seamless and efficient renewal and new business process with the opportunity to impact the broader end-to-end Customer Experience over time The Team: This role is part of a dynamic and forward-thinking team that drives transformation across the organization. Known for its innovative approaches, the team leverages data, technology, and collaboration to solve complex challenges and deliver measurable results. Our team thrives in a results-driven culture of shared success, fostering a collaborative environment where diverse perspectives and expertise come together to create scalable, impactful solutions. We are deeply committed to excellence, continuous learning, and staying ahead of global market trends to ensure sustained growth. As a key contributor to this team, you will help shape groundbreaking solutions that streamline operations, enhance efficiency, and set new standards for performance. Responsibilities & Impact: Process Mapping and Documentation: Conduct an inventory of documentation and mapping of current workflows related to renewal and new business management and processing. Ensure process clarity and accountability, as well as hand-off criteria, across all stakeholder groups. Workflow Optimization: Analyze existing workflows to identify opportunities to reduce friction and accelerate growth. Establish key performance indicators (KPIs) to monitor workflow efficiency, such as:  Revenue Retention Price Uplift New Product Cross-Sale Cancel Avoidance % of Renewals in Delayed Status Average time from renewal initiation to invoicing Number of renewals processed within standard timeframes Number of renewals processed without manual intervention Customer (internal & external) satisfaction scores related to the renewal process Percentage of workflows completed without errors  Cross-Functional Collaboration: Partner with Revenue, Account Management, Legal, Finance, Technology, and Revenue Operations teams to align processes, clarify roles and hand-offs throughout the renewal and new business lifecycle with the goal of optimizing and automated processes to drive growth. Automation Strategy and Execution: Identify and prioritize opportunities for automation within the renewal and new business processes. Provide product requirements to technology team for user-friendly automation solutions to facilitate no / low-touch management of critical steps in the renewal and new business processes. Independent Planning and Execution: Develop comprehensive roadmap for process improvement and automation, setting clear milestones and driving execution from start to finish. Proactively identify roadblocks and develop strategies to overcome them, ensuring timely delivery of initiatives. Continuous Improvement: Establish monitoring systems to assess the performance of processes and automation tools, incorporating user feedback for iterative improvements. Develop go to market plans in collaboration with Education team, inclusive of training materials and success metrics, and provide ongoing support to ensure team proficiency in new workflows and tools. Basic Required Qualifications: Bachelor’s degree in Business, Engineering, Operations Management, or a related field; advanced degree preferred. Demonstrated experience in process optimization, project management, or revenue operations, with a strong focus on automation and operational efficiency. Proven ability to work independently, with a track record of setting plans, managing timelines, and executing complex projects with minimal supervision. Exceptional analytical skills, with a history of identifying inefficiencies and implementing data-driven solutions. Excellent communication and collaboration skills. Proficiency with automation tools and methodologies, and familiarity with industry-standard practices for process improvement. Strong organizational skills and a detail-oriented mindset, coupled with a commitment to continuous improvement. Additional Preferred Qualifications:  Advanced degree in Business, Engineering, Operations Management, or a related field.  Certification in process mapping, optimization, or relevant methodologies (e.g., Lean, Six Sigma).  Experience with implementing automation solutions in revenue operations or similar environments.  Familiarity with industry-standard process improvement methodologies.  Strong problem-solving skills with the ability to adapt to rapidly changing environments.  Experience with data analysis tools and techniques to support decision-making processes.  About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), SLSGRP103.2 - Middle Management Tier II (EEO Job Group) Job ID: 316700 Posted On: 2025-07-15 Location: London, United Kingdom