We are seeking a detail-oriented, customer service focused Revenue Lead to calculate cost-plus billing, manage square foot billing and review and validate fixed fee billing. This role will play a key part in ensuring accurate invoicing, timely collections, and strong cross-functional collaboration between Finance and Operations teams. This role is responsible for overseeing the collection coordination, and accuracy of contract data and billing inputs. 

Key Responsibilities

Cost-Plus/Rebillable Supply Billing 

Manage and ensure all billable costs are accurately captured, appropriately marked up, and invoiced in accordance with contractual agreements. Review bill plans without invoices each month to ensure accuracy of unbilled data and completeness of cycle.

Square Foot Billing

Oversee monthly collection of vacancy/occupancy data, ensuring receipt of required information from each client and/or operator, for completeness of monthly cycle. Monitor and spot check QuickBase to ensure client reported data is reflected accurately on invoice.

Fixed Fee Billing

Review, validate, and approve invoices to ensure pricing accuracy, appropriate documentation, and compliance with customer-specific requirements.

Cross-Functional Collaboration

Partner with regional Operations teams to validate billable costs and ensure alignment between operational data and financial systems. Work closely with ESC departments (Billing, Accounts Payable, Collections)  to resolve discrepancies and support timely and accurate invoicing.

Invoice Accuracy and Timeliness

Monitor credit & rebill activity; get involved in invoice discrepancies to help bring resolution timely

Revenue Integrity/Month-End Process

Ensure timely revenue recognition by aligning billing with service delivery and financial reporting deadlines. Proactively identify and address risks related to revenue leakage. Partner with regional finance teams and FP&A to ensure accurate accruals and financial reporting.

Process Improvement

Continuously assess billing and invoicing processes, recommending and implementing improvements to enhance accuracy, efficiency, and compliance.

Regional Collections Management

Support A/R collections process for assigned/high-risk regional accounts. Build strong relationships with local clients, accounting for cultural and market-specific factors in collection efforts. Collaborate with regional sales teams to resolve billing disputes and payment delays.

Escalation & Risk Mitigation

Escalate delinquent accounts in a professional and timely manner, including recommendations for legal action or third-party collections where necessary.

Qualifications

5+ years of experience in billing, collections, or accounts receivable, preferably in a regional or multinational context. Strong analytical skills with a keen eye for detail. Excellent communication and relationship management skills. Proficiency in financial systems and billing software; experience with  Oracle Cloud Financials (OCF) and Enterprise Performance Management (EPM)/Smartview platforms is a plus.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management