Major Responsibilities:

Responsible for overall management of the life cycle implementation of revenue cycle functions for the strategic partnership, including ensuring milestone completion for readiness, workflow analysis, testing, training, go-live, and transition to post-live support.Serves as the single point of contact for all revenue cycle inquiries or escalations from assigned partnerships.Ensures that all risks/issues are identified and resolved or escalated for each assigned partnership.Conducts needs assessment and gap analysis of current and future state workflows.Collaborates with Revenue Cycle Informatics team regarding training or increased support needs for each assigned partnership.Identifies and coordinates support needs for assigned partnerships.

Licensure, Registration, and/or Certification Required:

None required 

Education Required:

Bachelor’s degree 

Experience Required:

Typically requires 5 years of experience in healthcare revenue cycle operations that includes experience in implementing successful initiatives and business processes throughout a variety of healthcare operational settings 

Knowledge, Skills & Abilities Required:

Broad knowledge and competency of revenue cycle metrics utilized to measure quality and processesWorkflow knowledge in revenue cycle settings.Proven skills in working effectively with multiple departments and matrix organizational structures. Excellent communication, interpersonal, and negotiating skills to influence and develop others to move towards common goals and outcomes.Possesses and applies knowledge of key technology solutions, business drivers, and the factors that maximize area performance.Ability to independently manage a varied workload of strategic initiatives with multiple priorities.Demonstrated experience with integrating regulatory compliance requirements.Proficient in MS office suite of products.Occasional on-site support.

Physical Requirements and Working Conditions:

This position requires travel, therefore, will be exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to a normal office environment. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.