Hong Kong, HKG
40 days ago
Returns & Warehouse Manager
***We can sponsor visas for qualified candidates!*** About Linjer Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches. Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices. We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds. Our company is rapidly scaling and we’re excited to expand our Hong Kong office by adding 10 new team members this year! What Linjer offers + A multicultural and inclusive team culture + Talented and passionate colleagues committed to excellence + Work/life balance with a predictable 9am-6pm work schedule + The opportunity to make an impact with your work from day one + Exposure to entrepreneurship in a stable business growing 100%+ every year + Accelerated career growth opportunities for high achievers  + Visa sponsorship for exceptional talent ready to join our family ********************************************** Who we’re looking for We are seeking a detail-oriented and proactive Returns & Warehouse Manager to join our fast-growing team. In this hands-on role, you will manage daily ecommerce logistics, coordinate with 3PL partners, oversee inventory and returns, and ensure timely, cost-effective delivery to provide an exceptional customer experience. The position is full-time in our Hong Kong office. Responsibilities + Serve as the primary liaison with our 3PL partners to ensure seamless and efficient daily operations + Oversee all aspects of ecommerce operations, including inventory stock-in, order fulfillment, shipping logistics, and issue resolution + Coordinate closely with third-party logistics providers and carriers to guarantee timely, cost-effective deliveries + Monitor and analyze shipping performance metrics, proactively identifying and implementing opportunities for improvement + Manage the returns process by overseeing returns providers and coordinating with our 3PL to ensure smooth handling + Lead and supervise physical returns processing activities at our 3PL facilities to maintain quality and efficiency Who you are + Professionally fluent in English + Bonus: Professionally fluent in Cantonese + Experience level is flexible; we tailor the role to match your seniority and skills + Detail-oriented with strong organizational and multitasking abilities + Tech-savvy and quick to learn new software and tools + A collaborative team player who works well with others + Mature, responsible, and exercises sound judgment in decision-making Coachable, eager to learn, and committed to continuous personal and professional growth Powered by JazzHR
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