ABOUT US

We‘re a global fashion and lifestyle brand that empowers people to look, feel and be the best version of themselves. Creating everyday products to make everyday experiences better. Celebrating diversity and inclusivity, because we believe self-expression is for everyone. Using our voice and our platform to amplify the things that matter Listening to our community and respond to what they care about. We’re restless — it’s what fuels our fire and sparks our big ideas. We’re optimistic — having an open mind means anything is possible. We’re better together — join our world and let’s do good things together.

ABOUT THE ROLE

As the Retail Training Manager for Cotton On Brands Globally, you’ll lead the design, delivery, and embedment of impactful, scalable training programs that elevate team performance and customer experience. Ensure retail teams are armed with the right skills, tools, and knowledge to excel—driving operational excellence and continuous improvement across markets.

Drive operational excellence in the execution of frameworks, identifying and closing gaps where neededDevelop and deliver job-specific training (e.g., Customer Service, retail tech, wages, onboarding, and “how we do retail”). Monitor and evaluate training effectiveness using feedback and dataAct as the key contact for retail training across markets, supporting the rollout and embedding of learning programs

 

YOU ARE

You’re a proactive, organised and influential Training Leader who thrives in fast-paced environments. You always find a way to get things done while keeping it simple and focused on the bigger picture. Your attention to detail allows you to juggle multiple tasks with ease and you’re comfortable using the latest tech to keep everything running smoothly. Building strong relationships across teams and approaching problems with genuine care comes naturally - retail experience is a big bonus!

OUR CULTURE

We love big ideas and rolling up our sleeves to get the job done. We work hard – and together, we do great stuff. We’ve created an environment that thrives on creativity and self-expression, an environment we love showing up to. Every day.

Right from the get-go, our team have been like great mates to us – and you look after your mates, always. So, we care for our people at work and at home; 24/7. We’re all about supporting and empowering them to be the healthiest versions of themselves.

From the Cotton On Foundation, to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we’re all ultimately here to do.

BENEFITS

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide: