The opportunity

Delaware North Parks and Resorts is hiring a full-time Retail Supervisor to join our team at Grand Canyon National Park in Grand Canyon, Arizona. As a Retail Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures. If you like a fast-paced job, working with and serving guests from all over the world, and want to experience hands-on learning, our Parks and Resorts team invites you to apply today.

Pay $18.00 - $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offerHealth, dental, and vision insurance*401k with company match*Paid vacation days and holidays*Paid parental bonding leave*Tuition or professional certification reimbursement*Weekly pay50% off food in our restaurant, tavern, coffee shop, and deli20% off retail and grocery itemsReferral bonus – earn $200 for each eligible referralTraining and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life at the Grand Canyon

Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park!

Variety of low cost housing available for $50 - $75/ week including wi-fi, satellite TV, and all utilitiesFree laundry facilitiesHealthy work-life balanceCommunity recreation center with gym and monthly outingsTons of activities with the South Rim of the Canyon only minutes away including camping, hiking, river rafting, star-gazing, and museums

What will you do?Supervise and train retail team members, and work to maintain retail standards, policies, and procedures.Assist retail management with the daily cash procedures and operations.Monitor store floor, assist with guests' needs and requests.Regularly evaluate, create, and maintain professional visual displays; provide direction to retail associates regarding store merchandising and displays.Ensure integrity of physical inventory and par levels.Maintain cleanliness and safety standards throughout the retail shops.

More about youMinimum 1 year supervisory experience in a customer service or retail environment preferred.Ability to multi-task and work effectively in a fast-paced environment.Previous experience working with point of sale (POS) system and cash handling required.High school diploma or GED required.Requires effective communication skills, both verbal and written. Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.

Physical requirementsAbility to lift and carry up to 50 pounds. Constant standing, walking, squatting, lifting, some stair climbing, repetitive movements. Visual acuity to operate POS system, perform inventory,  paperwork and reports. 

Shift details

Day shift
Evening shift
Weekends
8 hour shift
Overtime as needed
Holidays

Who we are

Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.